Customer Reviews for Widrick Truck and Diesel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Widrick Truck and Diesel

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Eric R. on

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Nothing! The girl who assisted me with the trailer was amazing and absolutely beautiful!!

Joyce L. on

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Customer service person was extremely friendly, helpful and even when we called back to change our reservation twice she was as nice as can be. Thank you for an easy and nice experience. Moving sucks so having a company make it a little easier is very nice??

Lana P. on

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Customer did not leave a comment.

Robert J. on

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I was originally supposed to pick up the trailer in Lowville but on my way to pick it up, they called me and told me they had no trailers and didn't know why Uhaul had assigned me there. The main Uhaul office quickly found me another location but it was another 25 minutes away so we ended up over an hour behind schedule. Uhaul explained that someone was supposed to have dropped off a trailer but they ended up dropping it somewhere else. Hard to tell if that was true or a handy excuse.

James P. on

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This was not my original pick up location. I didn't find out the location had been switched until I showed up at the initial location. This caused a several hour delay in my trip. I am not pleased with this U-haul experience.

ANITA Y. on

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$29.99 turned into over $200. Surprise!! We only chose this location due to 24-hour drop off to save being charge additional days over the weekend - what a disaster. Even after we explained on three separate occasions what we were doing and where we were traveling, they applied .99/mileage instead of an over the weekend rate which would have been less expensive.

Camryn H. on

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Thank you very much.

Mike W. on

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Customer did not leave a comment.

Keith B. on

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My drop off location was changed without my knowing. Partially as a result I was late returning and was charged another day. I likely would have been past the drip off time but within an hour and likely within an unofficial grace period. This change made me closer to two hours late.

GISELLE I. on

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Very accommodating.

benjamin M. on

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DAWN H. on

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Nothing. Widricks were wonderful and very polite. I want to thank them for giving us a wonderful experience and will absolutely go through them again.

Raul V. on

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Mckay R. on

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Peter A. on

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michael B. on

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julio H. on

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milagros M. on

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brian B. on

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Galen M. on

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Michael H. on

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The lady in Carthage was very friendly.

doug C. on

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JEFF B. on

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No problems at all, great transaction!

Katherine C. on

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Charlie L. on

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Jermaine W. on

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James B. on

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