Customer Reviews for Willing RV

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Willing RV

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Mohamed S. on

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The staff was great very friendly

John V. on

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Kenneth K. on

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Nice Folks.....

Tyeisha H. on

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DONNA S. on

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Richard H. on

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Leroy L. on

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patricia C. on

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fatih k. on

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They gave very old and dirty truck when returned truck they charge me cleaning fee $ 60 dollar I will dispute this charge very rude people working there you better go another place for rent

Stacy K. on

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Jere F. on

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John B. on

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This was by far the best Uhaul location I've ever rented from ............widest selection of "like new" equipment and best service including hook up and drop off assistance

Craig S. on

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Carlos V. on

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Happy with the service at this location!

Joe C. on

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Macie M. on

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Tara P. on

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Wonderful, wonderful!!!!

Tara P. on

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Adolfo B. on

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Mikel P. on

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Colman D. on

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brittany R. on

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Superior customer service I will come back in the future. Equipment was perfect ! This is a real review !!!!

louis b. on

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Very helpful staff.

william s. on

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Angelique K. on

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Very helpful and friendly staff.

Angelia E. on

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Outstanding customer service.

Guy W. on

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Been renting from this location for over 10 years. These guys are the best.

Waleska S. on

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HARRY H. on

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George R. on

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Fabulous team, best location I've ever seen.

Philip S. on

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Great job hooking up the trailer and explaining all issues

sandra a. on

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Deanna H. on

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Theresa E. on

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Always go there. Always have what I need

David S. on

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Kevin E. on

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Lisa S. on

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Rusty D. on

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louis b. on

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Gerald M. on

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Everything was simple a great

Robert J. on

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Joseph V. on

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Nothing it was great

hasani s. on

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very helpful and and very polite great people

don s. on

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Barry B. on

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Was told I was getting “newer” equipment for my 500 mile trip then they changed the truck during my pick up and gave me older equipment that air leaked through the door ABS brake light was on and brake light came on during the trip while in the mountains.

Nisarg P. on

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This guy is racist.. I would never go back here again.. always saying fuck on all the things.. I mean I was there with my dad..

Edward C. on

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Nothing to add at this time. Very friendly staff. All was above my expectations

Johnny m. on

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Mychal B. on

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JOHN B. on

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Pick up location did not have the trailer even though I had an email confirming the pick up at the time and location reserved. The agent said the trailer was at another location 15 miles away and that I would need to drive there to get it. Before leaving I called the U-Haul 800 number to verify the place was open and was told that was open at 9:00 am which wrong, it opens at 10:30 am on Sunday. When I arrived, I had to wait approx. 35 min. for it to open. When it finally opened the agent said the trailer had not yet been returned and that I would have to wait for it to be returned. This debacle ruined my schedule. I t watch the worst experience I've ever had with U-Haul!

Sam A. on

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Uhaul edgewater did a great job. However I had booked a trailer with a credit card and showed up at the Pennsauken location where I was told that they did not have a trailer available. So I had to call around and found the one in edgwater. Steve was very very helpful and professional. Next time don’t promise customers that when you book with a credit card the equipment will be available good because that was not the case

Saeed A. on

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MICHAEL S. on

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Very good service!

Eric S. on

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reinaldo m. on

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Mujtaba N. on

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David M. on

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Bernadette C. on

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The comment is for U-Hal , because there was no uhal in my area I was informed to pick up my truck in a location 35 miles away and in formed to pay for the mile which was a total of $70 round trip. I feel that is really unfair. The location was great!! The charges of U-Hal was not acceptable.

HOWARD H. on

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Excellent customer service treat you like family good job U-Haul??!

John T. on

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Rusty D. on

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Awesome staff very friendly, knowledgeable and amazing service they made my moving experience feel like I was dealing with friends!

SANDRA M. on

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louis b. on

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Paul R. on

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Tanis W. on

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Staff is great and that's why I only use uhaul and I also refer my friends and family to this location Great Job Thanks

katheryn m. on

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Everything was fantastic!! The nice man (can't remember his name, sorry) in Edgwater really took care of us. He has many many different kinds of trucks in stock. Would recommend and would work with again!!! Thank you!!!

Charles L. on

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Michael G. on

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Cordelia A. on

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The customer service was excellent!

Barbara M. on

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Our only issue is the distance we had to travel to get to this location so that we could rent a 4x8 trailer. We tried very hard to get something closer to 08008 zip code. Otherwise everything was a positive experience

David C. on

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RAQUEL T. on

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Thomas H. on

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I am very satisfied with the service I received from this location.

Anthony A. on

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Debby F. on

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Christopher N. on

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Jessica M. on

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I found it difficult booking when I called the 800 number. The customer service representative was rude.

William A. on

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The location was far from my house 37 miles one way. valuable loading time was lost when I was lead to believe that I could pick up the truck much closer to my home.

SALEEM H. on

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Steve, Denise, Mike & The Entire Crew At This Location Are Great.... Fun, Courteous And Professional

michael m. on

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Only issue was that I was told the pickup would be no more than 8-10 miles from my home worst case. It was actually a 30 minute ride for me to pick up the trailer.

John E. on

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malkhaz k. on

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liz d. on

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Wayne S. on

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Samuel C. on

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boyise w. on

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liz d. on

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Delandras W. on

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Timothy R. on

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The two attendants were helpful and friendly. They made this a painless and in fact, pleasant experience for me.

colleen n. on

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So helpful, organized and efficient. Thank you so much for a great experience.

james f. on

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I was sent here because of an error AGAIN on the part of th Burlington location with this time not having my truck. This was my 2nd issue with Burlington in 5 months. The Edgewater Park location is fantastic however!

MARITZA O. on

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Service and customer service was great

Michele G. on

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You guys just rip people off, things broke on truck that are never fixed. I drove from NJ to texas with 1 headlight. I told the pic up location in NJ it wasn't working. They lied and said they fixed it. It's all about making money horrible customer service. I will never use you again.

Beth G. on

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jackie f. on

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HOWARD H. on

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Excellent customer service love going there treat me well good job U-Haul !

DAVID S. on

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I was supposed to pick-up a trailer at 474 Brunswick Ave, Trenton, NJ at 7am which I reserved about 10 days in advance. Well, it wasn't available when I got there. The person in charge then suggested I go to a different place at wait until 9am. It was very inconvenient for me to have to wait 2 hours, and be behind schedule for the day! I had the same experience renting a trailer at that same location in Trenton. I won't rent a trailer at U-Haul of Trenton going forward, and recommend not to go there to anyone that comes across. WILLING RV are the best so far! I found them on Google Maps.

Jessica S. on

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louis b. on

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Jim D. on

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Willing Rv was great however we will never rent from UHaul ever again. The customer service when calling the 800 number is horrible. We had nothing but problems and no one seemed interested in helping. It was like we were bothering them.