The truck was manual, very old, noisy, dragged while driving. You literally had to roll the window down and unlock the by pulling the handle. These trucks should be obsolete. I was switched to this location last minute and was told that I needed to download the app and get the truck whenever. The app didn't work, I couldn't register the vehicle and the key was inside the store, not on the truck. My p/u was for 9am the place opened at 1030... inconvenienced, but the guy was very nice, helpful. I've had an automatic 20' Uhaul truck and would've preferred that. The job was done, no issues with the truck but phase these trucks out or send them to Kentucky!
Kimberly B
Willing RV
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edgewater Park, NJ 08010
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Customer Reviews
- 4.5 Average Customer Rating
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Get the app to connect please? Put a sticker like you do in your other trucks we’ve rented before stating which fuel the truck needs (assume regular gas?), get a truck that is quieter and runs better.
ALICIA JGreat customer service!
Lauren CFine as is.
MICHAEL SVerify correct drop-off location if there's more than one location in a town.
Michael M