Very nice service and the front-desk person who helped me is very skilled and exceptionally good in customer service.
Salgunan C.
Customer Reviews for Woodinville Heated Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Front desk staff was amazing, but would love to see them stock furniture dollies.
Kathryn L.Woman behind the desk was super helpful and wonderful
Skye M.The store and employee that helped me were EXCELLENT. The app said I could do a mobile pickup. Apparently this is not correct. It was quite inconvenient to change plans and pick up later than what I wanted. Fortunately the employee kindly made adjustments and was great at customer service. App: 5 out of 10 Store Experience: 10 out of 10
Gary C.Everything went great, keep doing what your doing
Winfred C.This was the smoothest rental experience so far. We have rented a lot of vehicles and Woodinville heated storage was super convenient for us. They are also an excellent place to store belongings. We have used them twice for extended periods of time.
Kay M.I got double charged and will not be renting from here in the future.
MORGAN F.Easy drop off. Very fast and friendly service.
CHRISTINA K.Jessie was very nice to speak with and help me out in any way possible- thank you
Paul H.I used the truck for 16 miles as verified by the odometer reading hauling a 32 pound load (a patio table from Costco that was too big to fit into my car). I put in one gallon of gas before returning the vehicle. The attendant claimed that I didn't put enough gas in the tank to return it to 15/16 of a tank. It should be noted that there is no such marking on the fuel gauge. He then proceeded to charge me for 3.3 GALLONS of gas. I checked the make of the chassis and the standard fuel mileage online and according to Ford, the estimated fuel consumption for the vehicle is 11-14 mpg. O matter how bad your math is, a difference of 2-5 miles total does not equate to 3.3 gallons at $6/gallon. Buyer beware, Woodinville Heated Storage will rip you off when you rent a Uhaul.
DANIEL A.Great service
Marilyn J.Did not inform customer of hidden fees. Way too expensive. Do not recommend
VICTORIA J.The cab could've been a little cleaner, specifically the cup holders, and tray area- places where people put their keys, glasses, etc. Other than that, my experience as a whole was great!
VICKI C.People were friendly and considerate. Very easy to work with.
Jim P.