Customer Reviews for Woods Farm & Garden
(U-Haul Neighborhood Dealer)

683 reviews

1218 Hwy 70 E   Hillsborough, NC 27278

(919) 732-5535

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 1 pm - 5 pm

Services at this Location:

Contact Us

(919) 732-5535

1218 Hwy 70 E
Hillsborough, NC 27278

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 1 pm - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great experience - easy and timely. Woods Farm and Garden are always excellent to work with!

JOSHUA H. 
Rating:
5.0

Maybe use alittle WD 40 OIL on the ratchets. I used my can. My

William W. 
Rating:
5.0

The staff was very helpful and accommodating.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

RANDALL R. 
Rating:
5.0

Customer did not leave a comment.

EHRIN H. 
Rating:
5.0

The staff at this location was very helpful.

Glen W. 
Rating:
4.0

Na

Curtus B. 
Rating:
4.0

Your homepage states that debit cards are accepted. However , only certain bank debit cards are accepted. My card is not with those banks and was declined. This caused me to have to make an out of the way trip to the bank to get cash. You need to specify which debit cards are accepted.

Annie P. 
Rating:
5.0

N/a

HERVE B. 
Rating:
5.0

Customer did not leave a comment.

Tamara L. 
Rating:
5.0

Great location. It's cleaner than the other other location in town.

Lindsley B. 
Rating:
5.0

Customer did not leave a comment.

SHERI F. 
Rating:
5.0

Customer did not leave a comment.

ALLEN S. 
Rating:
5.0

Customer did not leave a comment.

JASON L. 
Rating:
5.0

Customer did not leave a comment.

kaye P. 
Rating:
5.0

Customer did not leave a comment.

Willis H. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

VEry Helpful and nice.

Stephen W. 
Rating:
4.0

None

JOHN P. 
Rating:
5.0

The people at woods lawn and garden are great to work with.

ROBERT H. 
Rating:
5.0

Person who helped me was knowledgeable and efficient. An excellent experience overall

Timothy E. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN F. 
Rating:
3.0

Price

Luther G. 
Rating:
5.0

Online ordering There needs to be better instructions how to only order the supples needed.

CORY L. 
Rating:
5.0

Customer did not leave a comment.

Beverly W. 
Rating:
5.0

Very good location

James G. 
Rating:
5.0

Was an easy, fast pick-up. No-problem after hours drop-off with my smart phone + step by step instructions from u-haul.

HALLIE B. 
Rating:
5.0

Customer did not leave a comment.

Elisheva F. 
Rating:
5.0

I was impressed with the service provided by Woods Farm and garden. I was able to arrange the rental of a 9' open trailer quickly and easily over the phone, the pick up was efficient and rapid, and the return was easy. The trailer was in great shape and the pricing was very reasonable. I will use them again.

William K. 
Rating:
4.0

Customer did not leave a comment.

LLOYD M. 
Rating:
5.0

Great service at Woos Farm and Garden. Highly recommended.

Ehrin H. 
Rating:
5.0

Customer did not leave a comment.

DORA H. 
Rating:
5.0

Great spot. Very quick and friendly. My goal was to get in and out quickly and they were on the same page on both ends of the rental. I appreciate that.

RICHARD H. 
Rating:
5.0

Truck had flat tire. Was expecting Uhaul to take care of the lost time and miles. One out of 2 isnt bad but i want 2 for 2....

Malcolm F. 
Rating:
5.0

Customer did not leave a comment.

Ehrin H. 
Rating:
5.0

Customer did not leave a comment.

Tamara L. 
Rating:
5.0

Excellent customer service

Benford E. 
Rating:
5.0

She even helped with hocking it up

Juan R. 
Rating:
5.0

Customer did not leave a comment.

Ehrin H. 
Rating:
5.0

Outstanding!!

BEVERLY B. 
Rating:
3.0

Better customer service attitude

Nathan G. 
Rating:
5.0

Thank you!

Jeffrey T. 
Rating:
5.0

Nothing. The service was fast and friendly. Nohingt I can thing of to improve upon.

Russell S. 
Rating:
5.0

Great customer service. Friendly and professional and very quick turnaround. Five stars.

Craig M. 
Rating:
5.0

Quick Smooth Reliable!

Eugene H. 
Rating:
5.0

Woods Farm and Garden always gives top notch professional service.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Adam Z. 
Rating:
5.0

Customer did not leave a comment.

Ehrin H. 
Rating:
5.0

Customer did not leave a comment.

Ray B. 
Rating:
4.0

Customer did not leave a comment.

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

Jane H. 
Rating:
5.0

Very good

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Roy M. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
2.0

The woman who we dealt with at Woods Farm and Garden was incredibly rude to both me and my husband. The truck had a check engine light on and luckily we only drove about 5 miles. I was quoted $30 and it ended up being $50. We will not use Woods again and most likely not use Uhaul again.

Nicki F. 
Rating:
1.0

The customer service is poor by the rude female in there

CASSANDRA P. 
Rating:
2.0

Customer did not leave a comment.

NEEDHAM B. 
Rating:
5.0

Customer did not leave a comment.

CATHRINE B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW Y. 
Rating:
5.0

Customer did not leave a comment.

Donna P. 
Rating:
5.0

Customer did not leave a comment.

Doreen M. 
Rating:
5.0

Customer did not leave a comment.

Rashonda H. 
Rating:
5.0

Customer did not leave a comment.

PABLO S. 
Rating:
5.0

Had it not been for the workers at that location our day would have been worse. Uhaul cost me $350 for Loaders that I hired in Durham to load and in Asheville to unload. There was an E alert on my account for $106.21 a fee that was taken out of my account on 8/12/2020 and you guys took this same fee out again today... I just filed a complaint on last Thursday with all of the issues from the Uhaul on S Blvd were I rent from often, one 5x12 had a bad Urine smell I spoke to mgmt, 6x12 was leaking a few items got wet in my trailer I have photos, 6x12 was wobbling all over the road I could only drive 55 miles on a 70 mph freeway I reported it to customer service and couldn't bring it back to Charlotte they said that they would look into refunding me for the inconvenience never happened. Just called the S blvd store about the E Alert that held me up on Saturday that he told customer service to take off but charged my account again today...This has to be fixed And be refunded back to my account. I also need to know who will compensate me for the $350 loss I took. Saturday over this same matter and my helpers had to leave there was no truck to load had to hire more people.... Thanks Dianne Moreno 704 449 3250 Reference # 2825079

DIANNE S. 
Rating:
5.0

Had to move our son to and from college this month (Covid). They made the experience easy and convenient. Would highly recommend!!

CATHLEEN S. 
Rating:
5.0

Great people and good service

RANDY H. 
Rating:
5.0

Would have been nice to know that uhaul was going to call the provided contact for confirmation. Was inconvenient sonce my contact was at work and can be unavailable at times.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Randall M. 
Rating:
4.0

Having to drive all the way back across town to return the item was a hard ship.why could I drop it off at any uhaul location to save time?

Nelson B. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Stop assuming that every customer has a smart phone -- or any mobile device. Provide the same level of service regardless of technology access. Why should a customer risk paying $20 extra to drop off equipment after hours simply because they have no smart phone?

DANIEL Z. 
Rating:
2.0

The rear view mirror on the passengers side was missing partially (the large section was off, only a small mirror) which presents a safety hazzard. Seats were VERY dirty. Charges are duplicated on my VISA card also. Guys at dealer were nice, but that truck needs work.

james A. 
Rating:
5.0

Great people working there and good trucks I will be telling all my family and friends about this location. Great experience with this location. And nice trucks to rent. Want to tell the employees at this location thank you so much

audrey R. 
Rating:
5.0

Guys at the drop off location were friendly and helpful. Unhooked the trailer for me and everything. Also asked how the equipment performed.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

YAKEYMA L. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

james O. 
Rating:
5.0

Customer did not leave a comment.

WALTER H. 
Rating:
5.0

Easy in and easy out.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

ARNET C. 
Rating:
5.0

The retail shop was perfect to work with

James G. 
Rating:
5.0

Did not have the size truck requested.

Michael C. 
Rating:
5.0

Equipment was very good. People at location were great as usual.

Michael B. 
Rating:
5.0

Exceptional people!

JEREMY B. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

U-Haul is a good deal.

Mary J. 
Rating:
5.0

Customer did not leave a comment.

EHRIN H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES T. 
Rating:
5.0

Their is nothing to improve on

LEE N. 
Rating:
5.0

It way too bad that this franchise is not supplied with more equipment. They never seem to have enough and they: (1) provide amazing service, (2) follow uhaul policies (they never let hook up my own equipment and always take pictures of the hook up before I leave.

David C. 
Rating:
5.0

Customer did not leave a comment.

Louis M. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH H. 
Rating:
4.0

Very good location for us. However, muddy parking area where truck was

Bruce C. 
Rating:
5.0

Everyone was friendly and helpful,I will be back. Thanks for the great service ??

BOBBY P. 
Rating:
5.0

Customer did not leave a comment.

P A S. 
Rating:
5.0

i'm happy

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Cody E. 
Rating:
5.0

Woods Farm & Garden is consistently professional and provides excellent service. Highly recommended.

Ehrin H. 
Rating:
4.0

Customer did not leave a comment.

Tonia L. 
No reviews have been submitted for this location.

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