Most of this experience was very good. However, when I returned the trailer, the receiving person (short blond female, 50ish) was gruff and displeased that I could not back the trailer up hill, into its parking space. 🙁
Clive M.
Woods Farm & Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsborough, NC 27278
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I've done business at this location for 15 years. The service is dependable.
Mary J.Great people 👏
Frank L.Excellent customer service!
Donald H.The whole mobile pick up option was a nightmare from start to finish. Aside from verifying location and confirming details about the truck, all of the other requirements could have been done as a pre-registration. It took up so much time. The app would not verify location and I had to use a browser, so that was a waste of time. And the location itself did not park the vehicle where uhaul's map said it would be. We had to search through all the trucks to find the correct vehicle because they were all parked in a compact area where you couldn't tell the size. It was also parked right beside a huge mud puddle, so getting into the cab was tricky. The drop off was easier, but still time consuming. And there was no verification that it was complete. I literally added the last photo and the browser auto-logged me out. When I logged back in it said "you have no reservations." Moral of the story, if you can make it to your pick up site after it opens or before it closes (we had to drop off after close) then just talk to a human for pick up. This was not a good experience.
Audrey N.