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Steven W
Customer Reviews for Workmans Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner Mr. Workman is a great guy who works hard. He even helped back the trailer into position upon returning. Great location, great service.
john bYour level of service is excellent. Lighting inside needs to be improved as well as tidiness.
Francisco RExcellent service. Nice folks.
james dCan't think if a thing
Jeffrey MTim was very nice and professional. We were treated with respect and he was helpful in helping us get our products moved.
Michael PEasy Peasy! No Problems very good service.
norman bI had trouble getting my drivers license bar code scanned. I had to try several times before it was accepted. The previous attempts before acceptance were no different than the successful attempt. It seems to be an issue with the app.
Duane FNothing. Wonderful experience.
Russell CThe location was fine, the people were very helpful. It was kind of dirty. The worst part was the uhaul web site and online pickup.
Kenneth HOwner Tim Workman even backed up the trailer for me!
John BThe facility that I used to pick up and drop off the trailer was great and the owner was very cordial and helpful. I would definitely use them again. The U-haul requirement to provide so many (3) phone numbers during pick up is invasive and excessive. U-haul already had my credit card information.
John HEverything was well-organized and the check-in process was easy. The truck was fairly new and in great shape.
Tom CExcellent service! The guys were very helpful. Highly recommend and would definitely do business with again.
Harold JThe online pick up option took a lot longer than expected. Also the instructions said the truck number was on the front right side and it was not it was on the back of the truck.so it took us forever to find the number.
Craig SThe gentleman in charge and myself had a tough time lifting the trailer off the hitch also.
Traci BBe upfront about the costs. Was charged $171 for additional mileage and received daily texts asking when the equipment would be returned because another customer was waiting for it we returned it one day early. No discount for early return yet additional mileage charge.
Charley CGreat experience!
CATHERINE MTim is a great guy!! Very helpful. Thanks!
alan lIt was really great getting to meet Tim. He’s a great dude!
Andrew MCould not recommend workman’s auto enough, great people in there! Went the extra mile to help me out!
matthew lThe customer service representative was telling people I smelled of alcohol, which was nowhere near the truth because I don't drink anything other than coffee and soda. But, if I was drunk, why would she allow me to rent a truck? How much trouble could she have gotten into if I was drinking and gotten into an accident? Thankfully, I possibly smelled like a pack of cigarettes, but definitely not alcohol.
david lThe owner was very helpful, rented the u-haul motorcycle trailer. It’s the only way I’d move a bike from now on.
Derek CThe guy was very nice
Jimmy TI tried using Klarna to pay for my U-Haul. Due to the fact that the price at the location was different from the price online when I booked, it declined the Klarna payment and I had to use a credit card. I wish I had known this going in, but it is also not necessarily U-Hauls fault completely. However, had the online price reflected the price paid in the pick-up location, it would not have been an issue.
Natalie JNot one thing. . The truck was ready and waiting. It was clean and just what i needed for the chores I had. Their hours of operation were extremely convenient.
Dan EI always have great experience! and I will definitely let others know to use this location
Giang PTruck broke down
Robert CStaff is extremely friendly and helpful. I would definitely recommend renting from this location.
Matthew RVery friendly and good people
Walt FGet your online pick up system working
David IBest Part of this Experience was dealing with the owner of building we got our U-Haul, I believe his Name was Tim, let me tell you this man went over and above to make sure our family was taken care of with ALL of our moving needs!!!! Very pleasant experience!!!!
Jennifer BFrustrating that we were not offered locations closer to our starting point and ending point. There was a drop off under 2 miles away from ending point and we were offered something 15 miles away. We had to call and ask for the closer one.
Linda CNeed someone to call me 5027585417 was over charged
JACQUELYN BNot organized and waited until next day to check the rental back in. Uhaul system seems to be not very friendly for them to access and communicate effectively.
Gary POverall good service
CHRISTOPHER SEverything was great. Thanks.
Richard LEverything went as expected. Great Service. Will use again.
richard tMore flexibility with rentals. I needed to convert a round trip to a one way trip, but the cost is ridiculously overpriced. Won't be renting with Uhaul again. This has nothing to do with the location or service. The Uhaul pricing is stupid.
Chris CMan at uhaul seemed pretty nice equipment was fine no problems I've rented from uhaul several times no problems to speak of
mike kVery pleased with dealer. Less pleased with U-haul who failed to supply the appliance dolly and number of blankets reserved.
Jerry MNo place to park truck, had to leave on roadside. No permanent answer about truck rental fee due to unloading team from the app on the truck failing to show up. Possibly get charged for second day? They weren’t sure.
kim wVery nice and professional people...
christopher sVery good people 👍
tony gI never received a receipt. I would like a receipt please.
david cNA
Shawn WFriendly and competent service Could improve if site could install light hookups for customer. I had to do it myself At least inform customer of the needed light hookup before they drive to pick up the trailer
allen fParking, or signage for where to park.
Rachelle AThe man was very nice but I wasn't happy cause I ha to rent for 4 days and only need for 3 so was out the extra money when I was having a rough time.
june sJust keep up the good work!
janie sWas right out front when I dropped truck off Very friendly
Matthew PGreat service and very friendly staff! This is definitely my new go to U-Haul location!
Donny HThe after hours drop off was convenient for us.
Andre W