Customer did not leave a comment.Scott S.
Customer Reviews for Wosow Garment Care LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off address was incorrect, the only U-haul location we could find close to the address did not have anyone there (office was locked) and no signs saying it was the correct company location (basically just found a lot with a bunch of u-hauls on it). Tried calling the drop off company and got voice mail that did not identify it as a U-haul company, appeared to be forwarded to a personal cell phone. Left a message and completed the online drop off. Had to call corporate line afterwards to make sure it was in right location and no extra fees were applied.Allen S.
Customer did not leave a comment.Anite D.
The woman running the u-haul in Fitzgerald Gais super call her and she will bend over backwards to help. NOTE: U-Haul central telephone customer care is the worst I have ever encountered in over 40 years of dealing with u-haul. Hanging up on me or re-routing me or telling me "tough luck" is not what I, the paying customer, have to put up with.STEPHAN F.
Very nice lady, trailer I rented leaked and ruined a brand new twin mattress along with a few other belongings! Could've saved the money and threw it in the back of the truck if I knew that was going to happen! Very disappointedEdward G.
The lady at this location was very nice and helpful.Jonathan B.
Customer did not leave a comment.arlinda W.
Customer did not leave a comment.Joseph G.
Customer did not leave a comment.Darrell M.
Completely satisfied..DAVID F.
Mrs. Stanley is a total asset for your company!Rick E.
Customer did not leave a comment.vann J.
Customer did not leave a comment.adam G.
Customer did not leave a comment.Fred M.
Customer did not leave a comment.Teresa C.
Customer did not leave a comment.david W.
Customer did not leave a comment.Martin B.
Customer did not leave a comment.Moses B.
Customer did not leave a comment.Erica C.
Customer did not leave a comment.Sunny P.
Customer did not leave a comment.jerome B.
The drop location had to be changed a couple of times but it was no fault of the lady at Wosow.. She was great!Mark W.
Customer did not leave a comment.wendy F.
Customer did not leave a comment.Derrica M.
Need someone that knows what their doing you'll charge 99 cents a milesusanna S.
Customer did not leave a comment.Montana S.
Customer did not leave a comment.Tammi G.
Customer did not leave a comment.Montana S.
Make sure the truck is clean in the back before u pick it up. It was not clean in the back when I picked it up.tracy S.
Customer did not leave a comment.gail P.
Customer did not leave a comment.florence A.
Treat customers like they are valuedjames M.
The employee was very helpful and courteous..Thomas H.
Train your workers rightJO F.
I had a great experience with this location. I will definitely use this location again if I should need these services In the future.KIMBERLY S.
Customer did not leave a comment.Glenn G.
Shut this place down because the agents that work here lie and try to get over on customersTAMARA J.
Customer did not leave a comment.Charlene P.
Every thing was good in both locationsemma P.
Customer did not leave a comment.Clyde B.
Customer did not leave a comment.Connie K.
Nothing they were friendly and very nicedebra F.
Customer did not leave a comment.Yolanda H.
Customer did not leave a comment.judith K.
Customer did not leave a comment.amanda S.
Customer did not leave a comment.lawrence S.
Customer did not leave a comment.vann J.
Customer did not leave a comment.leanna T.
Customer did not leave a comment.Norma B.
Great customer service!!!!Michael W.
Excellent location. Uhauls are always clean and in excellent condition.Savion B.
Customer did not leave a comment.Susan A.
Customer did not leave a comment.QUENTIN M.
Customer did not leave a comment.Chase G.
Customer did not leave a comment.jerry Y.
Customer did not leave a comment.Savion B.
Nothing, excellent customer service and the staff were so fun and friendlykelly B.
Customer did not leave a comment.Gary P.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Billie L.
Customer did not leave a comment.tameka W.
The customer service was great. However, time it took to process information took up a lot of time due to technically the workers were using. The conditions of the building was very uncomfortable. The area was over crowed and hot. The wait time to be process application for the use of the Uhaul took a very long time.tiffany H.
Customer did not leave a comment.Nicholas B.
Y'all have stolen my money and I will never rent from yall again and I but it on facebook for ppl not to use y'allmelinda T.
Customer did not leave a comment.Rebecca S.
Great people to work with.David S.
I will use again Thank thank yocynthia R.
Everything was very satisfactory.Zelig B.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Dustin H.
My experience was great with the ladies I worked with but I do have a bad part. Saturday we worked until a storm came and had to quit do to heavy rain. Sunday we started again before daylight. When we finished we had a 2 hrs drive. Worked hard all day with me, a woman, and a 72 yr old man helping me. That's it for a family of 4. Saturday I got dehydrated . Sunday I got heat exhaustion so bad I starred vomiting. We worked so hard I was almost having a heat stroke just to get the uhaul back. We got it back late and the lady said there was no extra charges. Before we got home had a voice message from a man that said I owed X amount. Honestly I can't remember because of the condition I was in.so I called the lady apparently at closing she said to call or go online while still under contract. So I have been doing that since Sunday night. I have also called customer service and tried to chat to pay but no one answere either one. I used every bit of money I had to move me and my children. I struggling right now because of having to move, I am not asking for a haND out. I just wanted you to know I have been trying to pay to fix this to no avail so please don't charge me extra $30 just because I couldn't get any of your reps to take my money. Also the uhaul place is closed today or I would have gone there first. It is a holiday week so I assume the company must be on holiday.Terri S.
Customer did not leave a comment.selena B.
I wish that I rented from the locatiin first and all future rentals will be from Wosow. I cannot speak enough of how friendly and professiinal they were.edward R.
Customer did not leave a comment.jay W.
Sweet lady !james G.
Awesome experience from start to finish. Thoroughly professional staff. They have my highest recommendation. This my location of choice.Connie G.
It was wrong truck dirty wasn't maintenance bad brakes leaks broke down bad serviceRachel K.
Very dirty office. Very hot office. No ac. Had to stand in the heat and sweat the entire time they were getting my paperwork ready. Nice people but terrible office area.Jason D.
Continue the good workGarnet T.
Might help if they read the rental agreement before stating rental was due a day beforeCharles R.
The man who helped me at this location was very nice and helpful. I will use this location in the future.Susan A.
great service and friendly service ejohn P.
Didn't go in drop off location. Could use signage to locate easierED G.
MR Anthony was great. He helped us get hooked up and out of the door with no issues. Do not change a thingChristopher L.
Customer did not leave a comment.Donna H.
The location was fine and the people there great BUT the overall experience has been a nightmare. I was double charged and nobody at Uhaul will make this right. I hope they are satisfied to rip off a single parent that works hard to support a family. Thanks for the rip off lesson. I won't use uhaul again.allie P.
We were more than pleased with our reservation & pick-up accommodations. Very smooth transition.vivian J.
Customer did not leave a comment.George B.
More experienced and knowledgeable peopleZachary W.
This was a very friendly experience.They treated me and my husband very nice .I would recommend them to anyone for your Uhaul needs .SINA W.
The entire transaction went flawless. Will definitely use their rental services again.DONALD A.
Customer did not leave a comment.danny F.
I had a wonderful experience with this location. The staff were so friendly I almost felt I were dealing with family. I strongly recommend this location to anyone looking to rent from U-haul.WARDELL H.
Anthony Todd was very helpful and qucik with providing the truck needed and time period needed. Thank you for making my moving experience awesome.SHELLY P.
Customer did not leave a comment.Charles P.
Excellent customer service.marilyn A.
Customer did not leave a comment.miriam S.