Customer Reviews for Wosow Garment Care LLC
(U-Haul Neighborhood Dealer)

175 reviews

713 N Merrimac Dr   Fitzgerald, GA 31750

(229) 423-6525

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 8/20/2022 - 8/27/2022: Closed

Services at this Location:

Contact Us

(229) 423-6525

713 N Merrimac Dr
Fitzgerald, GA 31750

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 8/20/2022 - 8/27/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Tanja W. 
Rating:
3.0

I was checked in while she sat in her car and I walked around the truck. Everything went fine, just different.

Richard C. 
Rating:
5.0

Very friendly and very helpful staff

Patrice M. 
Rating:
5.0

Customer did not leave a comment.

ASHANTi P. 
Rating:
5.0

Riight to the point and it wS over!!

Henry N. 
Rating:
5.0

Great service!

Jimmy B. 
Rating:
5.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

Customer did not leave a comment.

JATAWN B. 
Rating:
5.0

Customer did not leave a comment.

MELISSA S. 
Rating:
5.0

Customer did not leave a comment.

Damontia P. 
Rating:
5.0

Customer did not leave a comment.

TRE'VON S. 
Rating:
3.0

Customer did not leave a comment.

JEREMI S. 
Rating:
4.0

Customer did not leave a comment.

Joseph K. 
Rating:
4.0

It was a standard U-haul experience. The truck worked fine, but was dirty and reeked of smoke in the cab and cargo area. So that met expectations. The self-service pickup was good, but I had to go to the website on my phone to complete it because the app was buggy. Also met expectations. The location was sketch and nestled between abandoned buildings. Expectations met. Overall a 4-star U-haul experience. If it was nicer it wouldn't feel right, like a visit to Waffle House.

Edward W. 
Rating:
5.0

This lady was amazing and a blessing.

Craig S. 
Rating:
5.0

Forward all of the information to the local vendor to expedite the check in process

Thomas H. 
Rating:
5.0

Ms. Stanley was the absolute BEST!! She made my move so much easier. Super friendly and I will recommend to everyone I know that may be moving!! Sabrina Hopwood

Sabrina H. 
Rating:
5.0

The lady Robin at this location was the absolute best! She was very informative, and delightful which will make anyone want to do business with her...Her professionalism was superb

patricia L. 
Rating:
5.0

Customer did not leave a comment.

Nancy C. 
Rating:
3.0

Customer did not leave a comment.

Chris Y. 
Rating:
3.0

Customer did not leave a comment.

Sonya P. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
5.0

Customer did not leave a comment.

Impress A. 
Rating:
5.0

Customer did not leave a comment.

Niki T. 
Rating:
4.0

Make it a easier for checking out a vehicle, It took two hours to check out and calling your 800# for clarify. Very frustrating everyone is not computer literally.

lillie B. 
Rating:
3.0

Customer did not leave a comment.

Warren R. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

nothing

James H. 
Rating:
1.0

Drop off address was incorrect, the only U-haul location we could find close to the address did not have anyone there (office was locked) and no signs saying it was the correct company location (basically just found a lot with a bunch of u-hauls on it). Tried calling the drop off company and got voice mail that did not identify it as a U-haul company, appeared to be forwarded to a personal cell phone. Left a message and completed the online drop off. Had to call corporate line afterwards to make sure it was in right location and no extra fees were applied.

Allen S. 
Rating:
5.0

Customer did not leave a comment.

Anite D. 
Rating:
4.0

The woman running the u-haul in Fitzgerald Gais super call her and she will bend over backwards to help. NOTE: U-Haul central telephone customer care is the worst I have ever encountered in over 40 years of dealing with u-haul. Hanging up on me or re-routing me or telling me "tough luck" is not what I, the paying customer, have to put up with.

STEPHAN F. 
Rating:
3.0

Very nice lady, trailer I rented leaked and ruined a brand new twin mattress along with a few other belongings! Could've saved the money and threw it in the back of the truck if I knew that was going to happen! Very disappointed

Edward G. 
Rating:
4.0

The lady at this location was very nice and helpful.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

arlinda W. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
4.0

Customer did not leave a comment.

Darrell M. 
Rating:
5.0

Completely satisfied..

DAVID F. 
Rating:
5.0

Mrs. Stanley is a total asset for your company!

Rick E. 
Rating:
5.0

Customer did not leave a comment.

vann J. 
Rating:
4.0

Customer did not leave a comment.

adam G. 
Rating:
4.0

Customer did not leave a comment.

Fred M. 
Rating:
5.0

Customer did not leave a comment.

Teresa C. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

Na

Pledger C. 
Rating:
4.0

Customer did not leave a comment.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

Moses B. 
Rating:
5.0

Customer did not leave a comment.

Erica C. 
Rating:
5.0

Customer did not leave a comment.

Sunny P. 
Rating:
4.0

Customer did not leave a comment.

jerome B. 
Rating:
5.0

The drop location had to be changed a couple of times but it was no fault of the lady at Wosow.. She was great!

Mark W. 
Rating:
5.0

Customer did not leave a comment.

wendy F. 
Rating:
4.0

Customer did not leave a comment.

Derrica M. 
Rating:
1.0

Need someone that knows what their doing you'll charge 99 cents a mile

susanna S. 
Rating:
5.0

Customer did not leave a comment.

Montana S. 
Rating:
5.0

Customer did not leave a comment.

Tammi G. 
Rating:
5.0

Customer did not leave a comment.

Montana S. 
Rating:
5.0

Make sure the truck is clean in the back before u pick it up. It was not clean in the back when I picked it up.

tracy S. 
Rating:
5.0

Customer did not leave a comment.

gail P. 
Rating:
1.0

Customer did not leave a comment.

florence A. 
Rating:
1.0

Treat customers like they are valued

james M. 
Rating:
4.0

The employee was very helpful and courteous..

Thomas H. 
Rating:
1.0

Train your workers right

JO F. 
Rating:
5.0

I had a great experience with this location. I will definitely use this location again if I should need these services In the future.

KIMBERLY S. 
Rating:
3.0

Customer did not leave a comment.

Glenn G. 
Rating:
1.0

Shut this place down because the agents that work here lie and try to get over on customers

TAMARA J. 
Rating:
4.0

Customer did not leave a comment.

Charlene P. 
Rating:
5.0

Every thing was good in both locations

emma P. 
Rating:
4.0

Customer did not leave a comment.

Clyde B. 
Rating:
3.0

Customer did not leave a comment.

Connie K. 
Rating:
4.0

Nothing they were friendly and very nice

debra F. 
Rating:
3.0

Customer did not leave a comment.

Yolanda H. 
Rating:
5.0

Customer did not leave a comment.

judith K. 
Rating:
3.0

Customer did not leave a comment.

amanda S. 
Rating:
3.0

Customer did not leave a comment.

lawrence S. 
Rating:
5.0

Customer did not leave a comment.

vann J. 
Rating:
3.0

Customer did not leave a comment.

leanna T. 
Rating:
5.0

Customer did not leave a comment.

Norma B. 
Rating:
5.0

Great customer service!!!!

Michael W. 
Rating:
5.0

Excellent location. Uhauls are always clean and in excellent condition.

Savion B. 
Rating:
5.0

Customer did not leave a comment.

Susan A. 
Rating:
5.0

Customer did not leave a comment.

QUENTIN M. 
Rating:
5.0

Customer did not leave a comment.

Chase G. 
Rating:
1.0

Customer did not leave a comment.

jerry Y. 
Rating:
5.0

Customer did not leave a comment.

Savion B. 
Rating:
5.0

Nothing, excellent customer service and the staff were so fun and friendly

kelly B. 
Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

Billie L. 
Rating:
5.0

Customer did not leave a comment.

tameka W. 
Rating:
2.0

The customer service was great. However, time it took to process information took up a lot of time due to technically the workers were using. The conditions of the building was very uncomfortable. The area was over crowed and hot. The wait time to be process application for the use of the Uhaul took a very long time.

tiffany H. 
Rating:
5.0

Customer did not leave a comment.

Nicholas B. 
Rating:
1.0

Y'all have stolen my money and I will never rent from yall again and I but it on facebook for ppl not to use y'all

melinda T. 
Rating:
3.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Great people to work with.

David S. 
Rating:
5.0

I will use again Thank thank yo

cynthia R. 
Rating:
5.0

Everything was very satisfactory.

Zelig B. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Dustin H. 
Rating:
5.0

My experience was great with the ladies I worked with but I do have a bad part. Saturday we worked until a storm came and had to quit do to heavy rain. Sunday we started again before daylight. When we finished we had a 2 hrs drive. Worked hard all day with me, a woman, and a 72 yr old man helping me. That's it for a family of 4. Saturday I got dehydrated . Sunday I got heat exhaustion so bad I starred vomiting. We worked so hard I was almost having a heat stroke just to get the uhaul back. We got it back late and the lady said there was no extra charges. Before we got home had a voice message from a man that said I owed X amount. Honestly I can't remember because of the condition I was in.so I called the lady apparently at closing she said to call or go online while still under contract. So I have been doing that since Sunday night. I have also called customer service and tried to chat to pay but no one answere either one. I used every bit of money I had to move me and my children. I struggling right now because of having to move, I am not asking for a haND out. I just wanted you to know I have been trying to pay to fix this to no avail so please don't charge me extra $30 just because I couldn't get any of your reps to take my money. Also the uhaul place is closed today or I would have gone there first. It is a holiday week so I assume the company must be on holiday.

Terri S. 
Rating:
5.0

Customer did not leave a comment.

selena B. 
No reviews have been submitted for this location.

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