Ms Robin is a beautiful and pleasant woman. Conversation with her was very pleasant and professional. Because the next reservation for the vehicle was a day later, she allowed me to extend my time up to noon the next day. The only drawback I would advise is that I told her I wanted to pay out the difference with CASH because I had used the credit card/bank account on her file for the Security Deposit and first month's rent on the place that I was moving to. She charged the entire billing on the card anyway without calling to advise me of such. She had said we could settle up when I returned to town. She does not stay on the property during the business hours as advertised but rather is reached by phone to 'meet' customers at an appointment time. Other than the credit card issue, I had a pleasant interaction. I didn't even mind having to wait to meet her when she could get to the property. I just barely had the charge covered in the account she used when I had planned to get the cash from another account. I really wish she had called me.
CYNTHIA M.
Wosow Garment Care LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fitzgerald, GA 31750
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Customer Reviews
- 4.0 Average Customer Rating
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At this point, not much (^_^)
Prudence B.Not sure why I was charged $8.08 for 2 gallons of gas. The gas level on truck return was the same level as when I picked up the truck in Florida.
Linda C.At the drop off location no one was there I didn't know what to do! I called uhaul I was on hold for 17 minutes when I got to talk to someone they was not very helpful at all I was at the drop off location at 947am I was there until 1020 am I called uhaul back and they finally got my truck checked in! The first time I called I got hung up on then I got a charge of 66.10$ on my card I did go over my miles by 50 miles! So it should have been 50$ I am not sure what I got changed for! I will never use uhaul again!
Annette R.No comments- the customer service was exce
Lisa H.