Customer Reviews for Y L Saddlery Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Y L Saddlery Inc

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Jason M. on

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Y-L uhaul was great. Customer service is outstanding. Barring from the computer glitch everything went well. Lacey did everything she could to remedy the computer problem.

Matthew R. on

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Lacey is top notch and thank you for your help!

Paul B. on

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Outstanding service and made my experience with uhaul 100% excellent compared to initial beginning of trip. Thank you

James D. on

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Customer did not leave a comment.

Janell K. on

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She was very nice and super accommodating. As a female who has not rented nor towed a u-haul, she made my experience great.

RICK W. on

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Samuel J. on

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Jared Stanton S. on

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The battery died 3 times while we were sitting idle.

Theodore M. on

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This comment is about our experience a month ago with Uhaul. We went to pick up a truck in Rapid City SD at 7AM and there was none. We ended up getting a truck in Spearfish SD about 3PM so ended up almost a day behind. Was not a good experience with Uhaul.

Michael W. on

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Sonja S. on

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Windshield wipers were bad. I am sure they did not know this as it was brought to them from another location.

Theresa R. on

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Shelby A. on

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David F. on

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Amanda S. on

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Nicholas C. on

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This place was great, the individuals running the U-Haul location were very easy to work with and friendly. The equipment was easily accessible and well maintained.

Jeff C. on

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Just dropped it off there with no problems.

Tim L. on

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The pick up for this trailer was 2 hrs away after we were told there was one available like 10 minutes away in rapid city. Was not very happy to have to go so far to get one when we were told there was one available in rapid city. Should of at lease taken some off the price sense we had to drive so far to get it.

Sidney M. on

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Not much just keep up the good work

Stefani G. on

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Jomel B. on

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Angela W. on

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Linda P. on

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Joshua T. on

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RANDALL C. on

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John J. on

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Daniel B. on

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trailer license was expired. the location provided no boxes.

Bill T. on

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I have rented Uhaul equipment in the past from other locations with somewhat less desirable service. I had a very positive experience here. They were very helpful,friendly and accomidating. Will definetly be back!

Keith R. on

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Best experience at Uhaul ever . I’ve only ever had problems, this facility is perfect for anyone needing excellent customer service and equipment. And her corgi is awesome.

RANDALL C. on

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john L. on

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The owners were great and helpful in getting what I needed reserved and ready for me to move my household goods. Better experience than what I got when I called the 800 call center