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Donnie Saylor
Customer Reviews for Yarbrough Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Located a lap top that had been left inside the cab and called us for pick up. Clean truck very helpful and friendly.
Kavan StullVery friendly person there to greet us and she was super knowledgeable and friendly
CYNTHIA BAKERHORNVery helpful and will always use them
David MathisShe went above and beyond to accommodate my lack of backing up skills.
Chris KendallEquipment well maintained, dry loose dirt, sand, and leaves on the floor of the trailer.
Darrell SimpsonNot much leave it the way it is send everybody to yarbrough storage Joplin Missouri
kenneth foxThere was gravel in the back of the truck, but we were able to sweep it out quickly.
janee russellOutstanding customer service! ⭐️⭐️⭐️⭐️⭐️
JON PESTELCarrie was very helpful. Even met me after hours for my pickup. Great customer service!
Michael RothVery friendly and helpful! Strongly recommended!
Phillip WiseVery nice people
Lonnie StinsonGreat customer service, very helpful.
Douglas LordAfter hours drop off, I called Customer service about an issue with the truck and was told the most they would charge for cleaning was 150 which I felt was reasonable. This location didn't call or anything and charged me 250 which is ridiculous. Poorly lit property after dark and hard to locate from roadway.
Marion CummingsGreat customer service! Kind and friendly and explained everything clearly. Would recommend to anyone needing a truck or equipment
James Adamspossibly add a winch to the auto trailers
Weston FranciscoThe U-Haul Tech was fantastic and knowledgeable!
CYNTHIA MALLINAKShe was very friendly, helpful and awesome to talk with and Cheecker is an awesome side-kick, So cute.
Judith LewisGreat service, incredibly friendly people! Had exactly what I needed at a reasonable price. Was able to save my day and get my move done in one trip. Thank you!
Sarah HintonAll was great
Jeffrey KuhnsTruck was damaged, headlight was taped on so it wouldn't fallout, with the blinker bulb laying loosely in side, steering was very dangerous the truck should not have been on the road, it was the worst rental I've ever experienced!
Mark KingThe woman behind the counter was great, truck was new, 5 stars
patrick russoA very nice experience all around. Friendly people and, well maintained equipment. Easy to get out and easy to return.
Peter LobmillerI was told three different prices wasn’t informed of the gas mileage price that’s it cheapest on Sunday was charged $119 told me there were all these extra fees I think I should have been informed of that information before hand so I could have known the truck was all over the road very bad front end that truck shouldn’t have been on the road only had one headlight working very very unsatisfactory I still can’t believe I was charged that to go only 20 minutes from one house to the next insane I’ll never rent another uhaul again!!!!!
Jennifer WestberryGreat place to rent from! Highly recommended!!
austin myerNight drop off. Easy to find
Robert WatsonGreat people to deal with highly recomend
Charles PruittGreat firm to rent from. I am a returning customer.
Randy DowningThey were the most friendly to deal with. I appreciate both of them making my experience great. With the stresses of moving their personalities were refreshing. What top it off the most I left with a smile. Thank you so much the both of them.
david brockThe lady at check in was very kind and helpful. The 15' truck I got drove like transmission needed work and alignment a little off but still got the job done for reasonable price.
Andrea BuntinNothing I had no problem is good I didn't just took long to load it that's all I didn't drive it hardly long it just a short ways getting hardly used any gas at all it was nice vehicle
Phillip ZickefooseGreat people and great to work with.. friendly and professional..
Jody DorrisThe staff were friendly and accommodating.
ed streichNothing this location is amazing!!!
Mike MccoyAgain, our house is a couple blocks from a Uhaul center. Initally we were instructed to drop it off 4 miles west and after we drove there, got a text that the location was on the other side of town. This was an extra 45 minutes of unnecessary driving. The location looked like an abandoned old car lot or something. Gravel parking lot. It would be a lot handier to just drop it off at the nearest location.
Paul CrawfordThe lady had everything ready to go helped hitch trailer up. I thought she did better than most men would have.
AlbertL JelinekRose is super personable! I prefer to shop smaller more local stores as opposed to brand name franchise type stores. It was a pleasure doing business with you Rose, Thank You!
Kymberley BaranWe rented a van to move household items to our storage building. The clerk at Yarborough was absolutely wonderful. She was very helpful and courteous to us, making the whole process a joy. We would definitely return to this location for our moving needs. In these days, customer service means so much. This location gets 10 stars!
Thomas M GuidryVery nice people and helpful
Shelia GermanNothing
OJ BowenThis is the best location in Joplin! They should be training the others here on Joplin. Love them!
RICHARD ROSDAHLHe is a really friendly person,appreciated his help.
Kelvin Paxtor