Customer Reviews for Yarbrough Self Storage
(U-Haul Neighborhood Dealer)

220 reviews

5571 E 7th St   Joplin, MO 64801

(417) 553-4574

Hours

  • Mon–Sat
    9 am–3 pm
  • Sunday
    10 am–2 pm

Services at this Location:

Contact Us

(417) 553-4574

5571 E 7th St
Joplin, MO 64801

Services at this Location:

Hours

  • Mon–Sat
    9 am–3 pm
  • Sunday
    10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing this location is amazing!!!

Mike M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY H. 
Rating:
2.0

Again, our house is a couple blocks from a Uhaul center. Initally we were instructed to drop it off 4 miles west and after we drove there, got a text that the location was on the other side of town. This was an extra 45 minutes of unnecessary driving. The location looked like an abandoned old car lot or something. Gravel parking lot. It would be a lot handier to just drop it off at the nearest location.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

thomas B. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

The lady had everything ready to go helped hitch trailer up. I thought she did better than most men would have.

AlbertL J. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Rose is super personable! I prefer to shop smaller more local stores as opposed to brand name franchise type stores. It was a pleasure doing business with you Rose, Thank You!

Kymberley B. 
Rating:
5.0

We rented a van to move household items to our storage building. The clerk at Yarborough was absolutely wonderful. She was very helpful and courteous to us, making the whole process a joy. We would definitely return to this location for our moving needs. In these days, customer service means so much. This location gets 10 stars!

Thomas M. 
Rating:
4.0

Very nice people and helpful

Shelia G. 
Rating:
5.0

Customer did not leave a comment.

Melisa M. 
Rating:
5.0

Customer did not leave a comment.

Dorrian L. 
Rating:
5.0

Customer did not leave a comment.

Laura B. 
Rating:
5.0

Nothing

OJ B. 
Rating:
5.0

This is the best location in Joplin! They should be training the others here on Joplin. Love them!

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

He is a really friendly person,appreciated his help.

Kelvin P. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Customer did not leave a comment.

DIANA L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
4.0

Customer did not leave a comment.

Arnold C. 
Rating:
5.0

Customer did not leave a comment.

Bruce R. 
Rating:
5.0

All good

Wayne W. 
Rating:
3.0

Customer did not leave a comment.

Mike D. 
Rating:
5.0

Professional and friendly service

Lance C. 
Rating:
5.0

The lady who helped me was very friendly and professional I would recommend this location to anyone great customer service 😀 😊

Myrna C. 
Rating:
5.0

Very pleased!

Caleb M. 
Rating:
5.0

Customer did not leave a comment.

Nolan C. 
Rating:
5.0

Customer did not leave a comment.

Ashli B. 
Rating:
1.0

They were closed the day I had to turn in the trailer.

larry P. 
Rating:
5.0

Have a truck that has working A/C. It's too hot outside to be without it. 107 degree heat index when I had the rental

Eric S. 
Rating:
5.0

The Yarborough's are the Best. This was by far the most pleasurable Uhaul experience I've ever had. And I Move ALOT. They were friendly and very easy to deal with. I don't give 5star ratings but I'd give them 10. Thank you.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS L. 
Rating:
5.0

Customer did not leave a comment.

sean M. 
Rating:
5.0

All seems good

Abid H. 
Rating:
5.0

Customer did not leave a comment.

Jamie R. 
Rating:
5.0

Yeabrough is the best u-haul place I'll be back if I have to move again!!!!

Kaleb M. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
5.0

I love this particular location, the owners are super friendly and informstional.

Suensia S. 
Rating:
5.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Truck was in rough condition. Not the location's fault. Check engine light was on. Visor on driver's side missing. Visor on passenger side broken. Seat cushion was breaking down so sat uneven. Truck worked OK and served my purpose for local use, but had I been moving a long distance I would have been very disappointed in this truck.

marshall H. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Extra smooth sign up. Very helpful, informative, knew the product.

Richard F. 
Rating:
5.0

No power steering in this truck.

Roger K. 
Rating:
5.0

Super experience with great customer service !!

vINCE M. 
Rating:
5.0

Customer did not leave a comment.

mohammad H. 
Rating:
5.0

The wonderful lady works there was wonderful. What a personality. Uhaul don't know how lucky they are having her. I am sorry I forgot her name. Ever in joplin area and need uhaul I will be back to this location.

Bob V. 
Rating:
5.0

Friendly service. Convenient location. Equipment was great. No issues. Thanks!

Alfred J. 
Rating:
5.0

Customer did not leave a comment.

Ibrahim S. 
Rating:
5.0

Customer did not leave a comment.

Corrine V. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
4.0

Customer did not leave a comment.

Ronald N. 
Rating:
1.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Good equipment. Great service. Glad to have done business with them. Thank you.

john D. 
Rating:
5.0

Customer did not leave a comment.

Carly S. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Very friendly at the site. Needed xtra day got it with no problem.

Sharon S. 
Rating:
5.0

Carrie is a terrific host. She had everything ready for me to pick up and made the rental experience a breeze. I would highly recommend this dealer!

Terri G. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Super nice and helpful.

KEVIN K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL PAUL O. 
Rating:
5.0

All was great. Friendly, helpful, and fast.

JUDITH P. 
Rating:
5.0

The owner was super friendly and he was willing tonhelp as much as needed. Great guy!

RENE C. 
Rating:
3.0

Customer did not leave a comment.

PAMELA M. 
Rating:
5.0

Customer did not leave a comment.

CANDICE D. 
Rating:
5.0

Customer did not leave a comment.

sheila K. 
Rating:
5.0

Wish rates was cheaper than 1.29 per miles it was an emergency death in family had to pickup there belongings

KURT S. 
Rating:
5.0

Very nice and clean facility! Extremely nice people at Yarbrough!

JEREMY M. 
Rating:
3.0

Customer did not leave a comment.

JASON P. 
Rating:
5.0

I don't know, everything was absolutely perfect with ZERO issues. Equipment was clean, fueled and ready to go to work when I picked it up, zero issues, zero delays at a good price. Having used other Uhaul locations in the Joplin Missouri area it is my opinion that Yarbrough self storage is the best in Joplin.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

SANDRA W. 
Rating:
3.0

Customer did not leave a comment.

ALICE Q. 
Rating:
5.0

Very pleasant husband and wife team.

MAURICE C. 
Rating:
5.0

Wish we would have worked with these people completely!

JOSHUA H. 
Rating:
3.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Customer did not leave a comment.

EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

SHARON S. 
Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
5.0

We did not drop off at this location you have down, we dropped off at 1410 east 7th in Joplin, MO, and our comments are for that location.

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

MYLINN E. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

CODY G. 
Rating:
5.0

Customer did not leave a comment.

BRYAN S. 
Rating:
5.0

In and out FAST! The only way they could've made it easier is if they loaded the trailer and drove it to the destination!

JASON M. 
Rating:
5.0

Everything was perfect

Thomas R. 
Rating:
5.0

Excellent customer service

CHARLES S. 
Rating:
5.0

Excellent customer service

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Nochum G. 
Rating:
4.0

Staff was friendly and helpful

ROBERT H. 
Rating:
5.0

Everything was excellent. The representative was friendly and knowledgeable. She made checking in very easy and pleasureable.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

BLAKE K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

APRIL D. 
Rating:
5.0

Nothing. The lady who worked there was extremely personable and professional. She will be the first I go to next time I need a trailer or truck.

Kenneth H. 
Rating:
5.0

Glenn was very nice. It was the perfect rental experience.

sandra G. 
Rating:
5.0

Customer did not leave a comment.

LISA C. 
No reviews have been submitted for this location.

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