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Nina K
Customer Reviews for Yordanos Grocery & Butcher Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Simple and easy.
Javier AThe staff is super rude.
Yuliana AGreat service and the dealer was very helpful and fair. All in all it was an easy rental, wish the move went as well as the truck rental.
Edgar HThey scammed me, tried to charge me 158 bucks on a 50 buck rental. Then tried saying I got a speeding ticket.
Richard LVery helpful staff
RYAN SBecause I paid 100$ cash I rented the truck for 6 hours, I drove 7 miles The mileage was 40442 when I returned the truck 40450 I put 10$ gas The guy charged me 15$ more for gas 10 $ for mileage 39,99 for truck 16 $ for insurance I got for my money back just 14 $ I surprised,,,
Khalid AThe guy didn't perform a walk-through when I dropped off the equipment. He didn't punch in the return on time and I ended up being charged for an additional day he also entered a lower fuel quantity then what I had.
Vipandeep BOverall Very Good
Amit MThe person from the store charge the protection insurance even though i told him that my own insurance covers everything.Secondly, he charged me for the gas which I filled already when i left the truck. Thirdly, he charged me for 47 miles however i just drove 23 miles. Atlast, i just wanna say this was the worst experience i had with uhaul in so many years.
Varun SNeed clearer instructions when booking online. It not once told me when I booked that my 10am pick up was just a time I could start the online check in process, not when I could get the keys. I was booking mobile pick up but turns out none of the trucks at this location were equipped for it, and the pick up location didn't open until 11 even though I booked it for mobile pick up at 10. Customer service was useless in assisting.
Gage Mwas not happy having to frive an extra 20 k to pick up a smaller truck when i had a reservation for a 26 foot on sat at 9 at symons valley am and ended up having to pay extra mileage , plus they coukd of key me know the night previous brenda
Brenda CPerfect amazing and a great patient thank you
Zamarai NWhen I checked in to pick up my truck, the lady does not seem to know what she was doing. We had to wait for over an hour to do all the paperwork (THERE WERE NO ONE ELSE IN THE STORE). Also, after few hours I dropped off the truck, the person in the store only told me to leave the key on the desk and they will do the check out later. I dropped off the truck at 5 pm and on the return form he put it at 6 pm. He also put that there were scratches on the front bumper when I ALWAYS parked the truck backwards-- I would totally understand if he said that there were scratches on the back, but on the FRONT BUMPER???? GET THIS!! After couple of days, I got another receipt saying I dropped off the truck the next day and not on the same day and they are going to charge me for rental for 2 days! People in the store are so SCAMMERS!!!!
Karren SEverthing good
Besufekad AGood customer service keep this customer service. Thank you really appreciate it.
Adem SWindow wiper fell off before i ever left the car park and the other one was worn-out windows and mirrors filthy dirty . Cab had chewed chewing gum stuck on dash . Took about 45 minutes from entering the store till i got the key as pos machine was not working correctly .
Eugene LThis location at a shabby strip mall. The store owner of the Yordanos Meat Market is very friendly. He was there on time. Getting the truck was easy and pain free.
Andre SInclude locks for the trucks.
Mitchell CNothing really it was all good.
MAURICE KNot charge me for another day and I was literally less than 10 mins from deadline but other than I would use "yordanos" not U-Haul just that store
TRISTEN FThe yard was not clean but that isn’t there fault. They can’t control the strip mall cleaning. The shop was excellent and helped me retrieve my key after I forgot to write down the Kms. One thing that bugs me is you charge by km but your vehicles are all in miles.
creative eIt took 1 hour and 15 minutes to complete the pickup. The owner who was very apologetic but the computer system just would not let him go through the process. In addition, the cost went up over $100 dollars from the quote. This took a very long time to fix. This is not the owners issue, but rather your application.
WALTER W