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FRANK K
Customer Reviews for Your Extra Attic Lower Roswell LLP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went smoothly including the moving help I brokered through Uhaul.
GUY CThe cabin smelled like pee. Must be careful with this detail
Pedro MWe didn’t see anyone but the location was way better than where we rented from
Paul BThey were very accommodating and professional. I highly recommend them for all your moving needs.
EDWARD LVery easy experience to pick up and drop off. Highly recommended
RANDY CVery friendly local representitive.
TRACY EThey are excellent the truck was good. Steve and Christine are awesome. Very friendly and helpful.
ANTHONY GThere was sand and trash/rental agreement for previous renter on floor boards.
HEATHER BNeeded a truck. Rented a truck. Success.
DAVID Malways rent from this location sweet couple always organized clean trucks
MICHELLE WStellar location and service. Best company I’ve ever rented from in 4 states. Couldn’t be improved!!
MEGAN CVery nice experience
BEVERLY DGreat experience, thank you for a smooth rental and return!
ANDREW CSeamless return
JOHN PGreat experience. Nice and easy.
JOHN FService was excellent
JAMES LMy experience was awesome
CLEAVERIA HSimple quick and easy, definitely recommend for last minute
Marcus AI loved the van. So new. Great experience.
MICHELLE WAfter booking at a different site and having that rental fall through, this location was so helpful and quick in getting me a new truck. The check in was speedy and the man was super friendly. Definitely recommend
SARAH BNA
RONALD DWonderful.
YAN KExcellent
Rajeev CThis is the best U-Haul place I’ve ever been to. The service was excellent, and the people were very helpful.
Vann TAwesome Service
KNDALL WGreat smooth experience, thank you!
Andrew CThis is a great location to rent and the staff is excellent
ANTHONY PI called and said I was running behind to drop off. The guy said “that’s ok”. I was 3 hours late. BOOM - I get charged $58.30 • 2 hours after I dropped it off - why didn’t he tell me from the beginning that I would be charged an extra day? Why didn’t You he tell me I was being charged an extra day, when I dropped it off ? Total bullshit !
Charles SThe owner was very nice and helpful
Parissa SGreat experience. Very easy.
John FGreat customer service
Ferd GThe service was impeccable, very friendly and eager to meet all of my needs. Great job!
KEVIN DEasy drop off.
Kena TThis was by far the best UHaul dealer I have ever used. The facility was a professional office and the managers were extremely nice and efficient. One of the managers went and pulled my truck around to the office while his wife was checking the truck out to me. I’ve never had such professional treatment. I would highly recommend this facility to anyone renting a truck.
Ron BGreat Customer service
Peter SThe gentleman who helped me was so kind and courteous. It is so rare to find good friendly service these days in the world we live in. It’s so sad I’m just used to getting treated poorly as a customer. I’m so thankful and grateful To have such a smooth easy process from start to finish and the friendly professional service was such a huge relief during the stress of moving. I wish I knew the man’s name who helped me but it was at Your Extra Attic storage. Thank You Thank you thank you! May God Bless you abundantly!
Kari GThe man renting me the uhaul and checking it back in was so nice.
Timothy TIt was one of the easiest and fastest UHaul rental experiences I've ever had.
LUCAS CThe customer service was exceptional at this location. No issues or concerns at all. Highly recommend!
Shetika WThe app did did not allow me to complete the return process. It did not allow me to take pictures as required.
JONATHAN CEvery time I’ve rented from this location it has been an excellent experience. Friendly employees, prompt and efficient service, clean and well maintained vehicles. As long as I’m living in the area I will always use this location
Holtz KThe truck was perfect for our needs. The rental process was quick and easy. Recommend.
Jeff HThis U-Haul location is my favorite! They are professional and customer service oriented!!!
julie gI've used this location twice for an in-town move. They were outstanding both times! My only suggestion for improvement is not with the location, but with the after-hours pickup... especially with the app. As fas as the location goes, the owners were fantastic. On my most recent rental, I had to call twice to request an extension because the friend I was helping severely underestimated how long it would take. Both calls were friendly, professional, and accommodating.
Jonathan GPickup and service were excellent but that truck should be retired. Steering was scary and the engine was straining to shift gears.
Kevin BThey were very friendly and accommodating.
nazario vFriendly staff
WILLIAM N