Valerie was very helpful.
Marty B
Customer Reviews for Your Space Storage at Ballenger Creek
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone that worked there was very friendly and accommodating! I would recommend them to anyone!
JANET OThe ladies at this particular location are awesome. I've been to other locations but this one is the best by far! They give me such personal sized attention.. they remember me and everything is always ready. Love you Ladies❣️
Monica KHave used this location for several moves and for storage over the years. The customer service has been excellent and the staff have always worked to address any issues that may have arisen.
DRAGOLJUB-DEAN MBest service I've had in a while. I would definitely use this location again
ANTONIO NCustomer Service was excellent. Thanks guys for making moving day a little more pleasant.
ALEXEI SValerie and her staff are so helpful and this is a great uhaul location. Please patronize!
KIRK BCustomer service was perfect
Ahmad RNot a thing
Wanda BI love this services I really recommend this services
DANIA AThe ladies at the counter were very helpful and I was in and out in minutes.
BERNARD FVery friendly and helpful.
Carman AI like, thank you for service
Germain AThe staff were amazing!
Abdul SOutstanding service!
JEAN CThe customer service was great.
Tylor DThe ladies are great.
Brenda BAll good, pleased with kind service
DANIEL PThey do a fine job at Your Space Storage on Ballenger Creek
Lawrence SFirst time visiting a Self-Service Uhaul to lift and hook , return and park a trailer in its place. Rarely seen a customer do all the work instead of Uhaul employees. They need to get a trailer robot / powered jack to help move trailers in and out of parking spots instead of asking customers to do it all themselves. Unless this is the new model.
Tariq TVery nice people will like to work with the again
nesly fWorkers were very helpful and accommodating
KENNETH BWonderful people, easy process. 10/10 would recommend
Matthew MNothing! Valerie always treats us well! They are very flexible and go above and beyond! We always go back!
WILLIAM SEverything went smoothly with my rental. I can't think of any way to improve the process.
Austin TNothing thank you
ALEXANDER AAbsolutely professional and courageous service! Strongly recommended!
Sidney FNot enough parking spaces to drop off rental.
JONATHAN DThe woman who helped me was beyond great. She was so friendly and informative, making the process so easy. The truck was clean and perfect for my needs and the price was well worth it. I will definitely rent from this location again and recommend it to my family and friends.
Katherine SGreat experience. Very easy to pickup and drop off.
THOMAS PNot a thing
Kenny RValerie was outstanding to work with and really took care of our needs!
joshua fI have been absolutely floored at the high level of customer service I have received from the 3 women who have helped me at this location. I'm afraid I don't know their names, but you have great employees here!
Susan HThe rep, Val was extremely helpful and made things very easy. Definitely a great experience with her help.
tim bThis location is fantastic to deal with!
SHARON D-
Jasmine GStaff was amazing as always!!
SHARON DExalant castermer sarvis by staff
sal dLindsey was phenomenal and very thorough explaining everything to us.
Nicole MBoth front desk employees were great! Van was clean and really helped us out!
Paul WVal, Lindsey and Petra are great to work with.
MICHAEL KI went to pickup vechicle but key was in the wrong key box. Employee came to work earily and was able to assist with opening the other lockbox to retrieve the correct key for rental. I just needed to wait longer to get this corrected to checkout vechicle.
Cedric FStaff very accommodating. Everything was perfect, nothing to improve.
Richard WThe front desk lady, which whose name i can’t remember but i do remember started with a “P”, was so understanding, kind and respectful. There was some hiccups during my rental and she cleared them up right away and was suuuuper understanding. Ms. P, i hope you read this, thank you for being the kind person you are :)
Alfredo OSecond time renting a truck, always a smooth experience, staff very helpful.
Jason SThey have awesome customer service and they’re always very professional and respectful.
JOYCE MIt all lies with the staff.
Jocelyn CExcellent and friendly staff!
Laurence LEverything was very fluid, staff was great, U-Haul has sent me several messages on the check-in process however I have yet to see what I've been charged... that would be nice for an improvement.
Mark MThe folks here are absolutely amazing 100% recommendation them
Eric BGreat service
Dejene aGreat friendly staff
Faviana MI called first and the manager Valerie was very accommodating. We had a very quick check in.
Kelly W