Customer did not leave a comment.
Arron K
Customer Reviews for Your Storage Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent
JORGE NThe back of the truck was full of feces, didn't bother to clean it out and when told about it they didn't care will not be coming back to U-Haul
DANIELLE AGood customer service and welcoming team
Brandie TThis is for Uhaul(not the location itself) the last two times I've rented a truck, the fuel was at least an 1/8th of a tank lower than specified, and both times I filled the tank back to where it truly was(I've got photographic proof) and was still charged 3 Gallons each time. When I respond to it I get absolutely no response, so in my Estimation, uhaul is knowingly ripping people off. Charging each person $15-20 extra is huge, to the tune of hundreds of thousands of dollars a day total....
Scott CI rented 1 day, returned that day and was charged for 2 days. Nobody instructed me to do any dropping activity when I left the key. I will be requesting a refund for the 2nd day.
Duilio PThe lady who was attending to me was not professional. She included Safe Trip when I told her not to. I made her correct her mistake. I ordered a small dolly while she said there is only big appliance dolly and that she never saw my order. She didn't hold the door open so I can take the dolly out.
Sairam EThank you:)
Jordana LGreat customer service enjoyed the vibe and energy.
Susana M