Nothing to do with this particular location, but I just want to report that the app was not letting me take photos of the truck and whenever I did, the app kept deleting them and forcing me to restart. There seems to be nowhere for me to mention this in the review so figured I’d leave it here
Michael E
Customer Reviews for Zentners Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dropped off after hours. The Question "Were the personnel helpful?" is N/A, however, as that is not an option I responded "NO".
David EDrop off. Business was closed.
Daniel MIN AND OUT... IN LESS THAN 5 MINUTES.
BRIAN EThis is what I call customer support, so helpful.
Timothy GThe Trailer was supposed to be 4x7 ft. It actually measured several inches under 4 ft. Wide and this made it unusable after hauling ingredients up north several 100 miles to haul a lawn tractor home
KEITH CThe store was closed when we went to turn in the uhaul. I did not interact with any staff. I dropped off using the mobile uhaul app, which was really simple.
Andrea ZHad reserved a dolly and paid. Informed upon arrival that none were available anywhere locally and that reserving them ahead of time doesn't guarantee having them. This made my move much more difficult.
STEVEN R