It took over an hour to get the rental done due to the fact that your computer system was not working, The windshield was dirty and not water in the wiper reservoir to clean when i used the wipers, When we open the back door to start loading our things we found a sofa left inside (from previous customer) so we had to take the sofa back to ZuKel Sales plus when i was asked on the Estimate mileage i had to guess i had no clue what to say so i ended up going over that by 5 miles and then i get charged for it which i feel is not right how is a average person like myself going to know how far in mileage you would have to go. i like using u-haul but i think some thing just don't add up., thank you.Joseph K.
Customer Reviews for ZuKel Sales
(U-Haul Neighborhood Dealer)
Pueblo, CO 81005
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8 am - 4 pm
- Sun: 9 am - 1 pm
Special Operating Hours
- 4/25/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend Zukel sales to rent a U-Haul truck everything was perfectKristy D.
Customer did not leave a comment.DEBORAH W.
The truck was an older model but it did the job. Thank you. Paul PPaul P.
Mr. Zukel is the best guy! He goes out of his way to accommodate as much as possible! He helped my wife and myself out and saved me tons of money! I recommend him and his servicesJohnathon B.
firstname.lastname@example.org dont have any more my new address is email@example.com cant replay to comcast next week its goneLonnie G.
Customer did not leave a comment.Steve R.
I had excellent customer serviceCatherine S.
One of the best if not the BEST experience I've ever had. Awesome customer service.Luis F.
You can't improve on the best customer service ever! Keep up the good work!Sherry G.
Customer did not leave a comment.Aaron P.
I feel like Ronnie went above and beyond to help me.CHRISTOPHER O.
Great service and friendly staffAlan S.
Customer did not leave a comment.Joe H.
Ron was extremely helpful.Roger M.
I was pleased with the service I receive it was so easy and stress FREE. Thank you for everything.Porshia B.
Awesome group of people ðŸ‘ðŸ‘ðŸ‘Jesus A.
Customer did not leave a comment.Merced L.
Zukel is great. They are friendly, responsive, technologically savvy and helpful. They are a model U-Haul store! Thanks you. I'll be back.David C.
Customer did not leave a comment.COLLEEN M.
All was perfect, tyCatherine S.
The staff was amazing and kind. Thanks for your help.Brigette W.
Customer did not leave a comment.Eric L.
Have not gotten response to charges on U Haul rented for Fri. 3/12. Had originally rented for 3/13, but when we became aware of upcoming Denver weekend blizzard, we changed rental to Fri. instead of Sat., but e-mail shows 2 day charges. Can you please check into this and rectify 2 day charge? Thank you!Jack G.
Friendly, quick, muy simpatico!STEVEN C.
Customer did not leave a comment.Justin S.
Customer did not leave a comment.Joe K.
Customer did not leave a comment.Kerry T.
Customer did not leave a comment.Stacey C.
Ron was great to work with!Toni M.
Tried to upcharge me with damages when having me back into a trailer. Then lied about miles to charge me extra as well. When I asked for him to give me a copy of the receipt he gave me 3 different receipts and said it was because he threw the main receipt away.Hunter F.
Customer did not leave a comment.Courtnee B.
Customer did not leave a comment.pearl A.
The owner is excellent and well versed in any and all questions regarding the rental. He is very friendly and above all, very helpful. A great pleasure have a person who still knows what quality customer service is all about. Thank you very much.Victor Z.
Fast and friendlyGlenn L.
Customer did not leave a comment.Willie J.
Customer did not leave a comment.Roberta G.
The personnel was friendly courteous informative and did everything possible to make my experience pleasant. Thank youBENNY M.
Just continue to provide the excellent service as you currently do. Tha k you so muchâ¤â¤â¤Debra M.
Customer did not leave a comment.consuelo S.
Customer did not leave a comment.Marylin O.
My quote for the I haul was 286.00 and when I got there it was 362.00. So I'm not happy at all. I will use someone else next time. Thank youTammy D.
Have some coffee or tea available.Victor Z.
Customer did not leave a comment.RAMON M.
Nothing. This location was great!Michael P.
Customer did not leave a comment.Charles V.
Very helpful and efficient serviceDavid W.
Customer did not leave a comment.Mike S.
Never have had any issues, fast, friendly services as always !CYNDRA S.
Customer did not leave a comment.Steven N.
Customer did not leave a comment.Larry M.
Easy process! Will be doing business with U Haul if i Ever need to!Steve S.
Always great!Natasha G.
He waited for us to get there when we were 45 minutes away. I wish he would've spoken to all of us about the contract. I was charged $163.00 for gas and gas service.Cassandra L.
Due to a series of cascading events I did not get to speak to the uhaul provider I rented from when I returned the rental but I will I will explain it now , I reserved a 17ft truck for 9:30 but was called the day off and told that the truck would not be returned by the previous renter until sometime after 10:30 AM , this turned out to be around 11:30 when I got the truck now I was moving to a new home located in the mountains with NO street lights and a one way trip of over 67 miles into the setting sun which was only an issue do to the fact that someone had cleaned the inner windshield with a very dirty rag and that made it nearly impossible to see out of, I needed this truck @ 9:30 So I could get this move done during daylight hours, this did not happen and at the very least I should been made a token offer on gas or mileage for the added stress, On side note please pass along to the provider that there is something loose in the steering and when the truck is put in reverse from any drive location is does not move until you shift from drive to park then into reverse. The location was friendly and fast but they should have had a plan B for the trouble that was caused.Roy L.
Customer did not leave a comment.venice G.
Very friendly and helpful. I use this location frequently and always recommend it to othersAlan S.
Customer did not leave a comment.Matthew C.
Not his policy but U-Hauls, should allow a debit card for any rentals not just 10 foot box trucks or bigger. Other than that outstanding rental.foster W.
Customer did not leave a comment.Tina W.
The best location ever simple quick and easy LOVED it!!!Bob H.
Customer did not leave a comment.CHRISTOPHER R.
Customer did not leave a comment.Owen C.
Great Customer Service, probably the best I have had at a U-haul Location!RONALD T.
Excellent customer service, waited for me to come in and make my cash payment. I will use this location again! Thank youJudy M.
Customer did not leave a comment.Benjamin K.
Truck was dirty in cab and cargo area man behind desk was not the friendliest paper work from the renter before me was still in cabLarry M.
Customer did not leave a comment.Ancil C.
for me everything is very good the man is very kind and very good being a human being for me that is the main thing in a businessCarlos C.
Customer did not leave a comment.KATHERINE A.
Keep up the excellent prompt friendly servicebarbra B.
Get better fuel mileage trucks to pull trailerWilliam C.
Friendly! Helped back my vehicle and trailer into tight spot and unhooked for me. I will be using them to rent on my return trip!Bonnie R.
Customer did not leave a comment.Kaya M.
Ron Rocks! The best place to rent any uhaul item's. Thank you again!MAURICE B.
Customer did not leave a comment.Kimberly R.
Would like to see that the vehicle is at full in fuel and that the oil is changed .Barry G.
Customer did not leave a comment.tisha D.
Customer did not leave a comment.Felix Y.
Customer did not leave a comment.David P.
Customer did not leave a comment.WILLIAM S.
Customer did not leave a comment.Tawnya W.
Customer did not leave a comment.Jennifer W.
Customer did not leave a comment.Charles M.
My reservation was mixed up with someone else's and was given the incorrect truck. Instead of a one way truck I was given a local and had to drive it from pueblo to denver and back.Kade G.
Service was wonderful.Darline A.
Customer did not leave a comment.JUAN G.
Customer did not leave a comment.Jofina J.
Customer did not leave a comment.Jill F.
Customer did not leave a comment.Deborah M.
The owner Ron was excellent. Thank youJOYCE W.
Great customer service!Rita F.
Was not asked about insurance of $14 would have declined insurance but was charged for a $14 insurance that I didn't agree to.Ramon M.
Customer did not leave a comment.Tracy A.
This was the most efficient experience with a rental that I have had to date.DANIEL F.
Customer did not leave a comment.TASHEENA V.
Very nice gentleman at drop off locationTASHEENA V.
Customer did not leave a comment.tisha D.
This company will rip you off!!!! Charged me $25 to clean the truck after I CLEANED IT OUT MYSELF!!!! So when they say it's only $19.99 to rent a truck plus .59 cents per mile they will also charge you another $25 because they don't make enough money off of people!!! Uhaul lies and they are thieves!!! Can not believe this b.s.Janet H.
Nothing. Stay the samearabella G.