Customer Reviews for For My W I S H Foundation
(U-Haul Neighborhood Dealer)

62 reviews

1296 Brice Rd   Reynoldsburg, OH 43068

(614) 452-4345

Hours

  • Mon–Tue
    4 pm–7 pm
  • Wednesday
    Closed
  • Thursday
    4 pm–7 pm
  • Friday
    Closed
  • Saturday
    9 am–3 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/2/2022 - 12/10/2022: Closed

Services at this Location:

Contact Us

(614) 452-4345

1296 Brice Rd
Reynoldsburg, OH 43068

Services at this Location:

Hours

  • Mon–Tue
    4 pm–7 pm
  • Wednesday
    Closed
  • Thursday
    4 pm–7 pm
  • Friday
    Closed
  • Saturday
    9 am–3 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/2/2022 - 12/10/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

chandol A. 
Rating:
4.0

I had problems reaching customer service. My credit card was charged $101.55 3 times for deposits. I rented a truck 2days in a row and these charges maxed out my credit card. It will take 3 to 5 days to get credited. The 10ft truck did not have a pull out ramp. I was not told and I was moving a piano. I had to swap out the 10ft truck for a 20ft truck. Very inconvenient!

Gayle C. 
Rating:
5.0

Customer did not leave a comment.

Leticia Y. 
Rating:
5.0

Customer did not leave a comment.

Valeriy K. 
Rating:
3.0

I will not recommend. I was charged for something that I did not order…there was no dolly in the truck along with furniture pads yet I was charged for Them. I emailed the proper contact and have not heard anything back. This is not proper customer service

TNisha R. 
Rating:
2.0

Don't like the mobile set up for pick up and drop off

Cherrell P. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

It was closed just drop off the keys

Jeffrey S. 
Rating:
5.0

Great Experience, well organized, professional and meet all of my needs. Exceeded Expectations...

Vince M. 
Rating:
5.0

Very easy process

Alicia H. 
Rating:
5.0

The Lady that served me was the best. She was polite, very helpful, knowledgeable and very customer service friendly. I'll definitely use the services there again. Thank you for your service.

WALTER T. 
Rating:
5.0

Very helpful and courteous recommended two others for this location

sherwood H. 
Rating:
3.0

The truck broke down because the battery needed maintenance. I was told I wouldn't be charged for turning the truck in late because of the situation with the battery and then was still charged. No one was ever present at the location and everything had to be done by automated service.

Mandy K. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Customer did not leave a comment.

Anita C. 
Rating:
5.0

Highly recommend this location! The ladies were so helpful. They looked over my paperwork when I arrived and found ways to save me money and they allowed me to return my rental after hours with no additional cost. When I noticed that the 15' truck I rented had a flat tire, they were able to get me in a 20' truck right away again with no additional cost.

DERRICK C. 
Rating:
5.0

Amazing service with a smile. Highly recommend.

Derik D. 
Rating:
1.0

It was too difficult using the app and website, although the live help was good. Next time I think we will use a place with actual people working there.

kaitlyn C. 
Rating:
3.0

I was sent to 2 different U Haul location and it caused me to put me behind and I had no notice of the change. I also had to drive 20 minutes out the way to get there adding more milage to my rental which also closed me more. I then tried to call in and I never got through the phone line to talk to someone.

Dawon R. 
Rating:
5.0

Nice Friendly and Helpful staff.

Delores P. 
Rating:
3.0

Customer service rep very personable . My only issue was I was told to check the fuel and access my online contract and to verify fuel gauge etc was not able to sign or verify gas level etc . Just received my invoice it was 50.00 above what I was quoted. The floor of the truck was dirty had to sweep it out before loading my things. For these reasons I cannot rate this experience as excellent.

Diane S. 
Rating:
5.0

Everything at this location was perfect.

Joshua D. 
Rating:
5.0

Customer did not leave a comment.

Jaquita S. 
Rating:
5.0

Customer did not leave a comment.

Monique M. 
Rating:
1.0

Uhaul will change your reservation. They don't care about their customers. I was spoken rudely as the counter by the Morse road location. They did not resolve my situation to my liking. Very bad experience.

VIJAY R. 
Rating:
5.0

Uhaul location was convenient, service and staff was professional and polite. Highly recommend this location.

Cornelius M. 
Rating:
5.0

Customer did not leave a comment.

Brad C. 
Rating:
3.0

Customer did not leave a comment.

Hannah P. 
Rating:
3.0

The mobile pick up and drop off took a lot of time from booking to pick up nothing was smooth. I couldn't even get the key out of the mobile box. Instructions were confusing, then I had to ask the woman in the building to help me and be in there for 20 mins when I didn't everything online that was annoying. I did not like my experience and probably won't do mobile again.

Stephanie R. 
Rating:
2.0

The air conditioner would shut off in the truck when you hit the accelerator. It made for a unpleasant ride from Ohio to Florida.

Nicholas B. 
Rating:
5.0

Outstanding customer service!

Daverick B. 
Rating:
5.0

Opened up early for me.

Don D. 
Rating:
3.0

Customer did not leave a comment.

PHILIP P. 
Rating:
5.0

It was a really great experience. It took a lot off my mind knowing I had a good vehicle to work with. Staff was really great at this location. Thank you very much.

Jeffrey H. 
Rating:
5.0

My best experience I have had. I've used U-Haul before, but the lady who helped me was extremely nice, the office was exceptional clean and the service was great.

Iran W. 
Rating:
3.0

Customer did not leave a comment.

HARRY M. 
Rating:
5.0

Customer did not leave a comment.

Birendra G. 
Rating:
3.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

The ladies working there were very nice and accommodating! 110% A++++++++

JOSH S. 
Rating:
5.0

Representative was very polite and courteous. Wish everyone was like them.

Jeffrey W. 
Rating:
4.0

Customer did not leave a comment.

Lucille T. 
Rating:
5.0

Customer did not leave a comment.

Joaquin S. 
Rating:
4.0

Customer did not leave a comment.

Jean Marie K. 
Rating:
5.0

Well satisfactory!

Tek K. 
Rating:
5.0

Customer did not leave a comment.

Anne W. 
Rating:
3.0

Unable to access key, once able the key was not in the locker. Had to contact uhaul, they gave a phone number to call. Called it, after getting the codes for the other lockers we finely got the key.

Laura M. 
Rating:
5.0

This was the best U-Haul experience I have had. The staff was extremely curtious and the truck was clean upon arrival. Pick up and return was very easy!

Derrick C. 
Rating:
5.0

Customer did not leave a comment.

Tikeitha H. 
Rating:
5.0

I met the nicest people you could meet at this rental facility. I will use them in the future.

Terrell L. 
Rating:
5.0

The rental place was convenient. I had no problems with the location. What I did have a problem with is the missing dolly. Why have it as an option if it is never in the truck? This is the second time in 2020 that I have rented a uhaul and both times-NO DOLLY! To dispute the $10 charge wasn't a pleasant experience. Sharon was borderline rude. She was very flat when she spoke and sounded inconvenienced that I called.

Jacob A. 
Rating:
5.0

I don't think there is anything to make it better. Customer service was fabulous we were in and out fast. The whole experience was great .will definitely recommend o my friends.

Vicki G. 
Rating:
2.0

I put in gas why did they charge me again

Samuel A. 
Rating:
4.0

Customer did not leave a comment.

Ricky W. 
Rating:
5.0

The Agent for uhaul was so welcoming I would highly recommend renting from this location. It was a very nice safe and clean environment. I had to wait to talk to a representative of uhaul because of an eflag for a contact I used ,but the agent made it well worth the wait by being so friendly and pleasant throughout our conversation. I recommend this location to anyone in the Columbus area. Needs no improvements at all

Julia J. 
Rating:
5.0

I called this location and they were kind enough to rent to me even though they weren't “technically” open that day. The woman who helped me was very professional and pleasant. She also provided a gift bag with a mask, some water, wet wipes, etc. definitely went above and beyond!!!

kirstin K. 
Rating:
5.0

Very friendly. Quick check in and check out. Would definitely use this location again!

Amy T. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY N. 
Rating:
5.0

Best experience I have had when renting a U-Haul. The ladies working were wonderful and kind. The truck was clean, and actually smelled nice! Every other truck I have rented has been smelly, every single one, until this one. Thank you so much for the refreshingly pleasant experience!!! If you need a U-Haul, rent from For My WISH Foundation!

Andrea S. 
Rating:
3.0

Customer did not leave a comment.

Parsu G. 
Rating:
4.0

Better outside signage to help find it at strip mall.

Roger S. 
Rating:
5.0

The experience was excellent and the lady we worked with was very pleasant. I believe her name was Yvonne (so.)

Regina S. 
Rating:
5.0

Very professional and informative...

Michael C. 
No reviews have been submitted for this location.

Additional Services at this Location

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