Had a really nice and smooth transition all thanks to tracy’s help! She explained everything step-by-step and at the time of return, she went over everything once again! Thank you so much. Had a great experience.
Monica T
All Purpose Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tomball, TX 77375
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I would highly recommend you all instruct the owner of this location to train their employee (lady in the office) to keep her personal judgement skills at home when she come to work. I was highly annoyed by her suggesting I would run off with their truck. She even went as far as tell me she wanted a personal reference she had no plans of calling just to ensure she would get her truck back. She tried to use fear tactics explaining how another customer took off with their truck and now has a felony because she now owes them $6k. There was also another customer standing with me who said "I'm just here to rent a truck to move". I will never go to this location again, I was just there to rent a truck for couple hours to move. To be treated like a thief was ridiculous. I originally plan to check out the truck using my mobile device, I now know why she asked me to come into the office so she can accuse me of planning to steal their truck. Some people are just plain ignorant and unprofessional and should never be trusted to interact with customers. One BAD apple will soil the entire batch. She is definitely the face of this location and it left me with a very ugly impression.
Tish BNo problems
Michael LOffice staff was very helpful
Michael BThe trailer was dirty and also seem to be leaking from the corners. When I opened the trailer ramp. It was very steamy and smell really nasty because there was water in trapped in there because the trailer leaks.
Jorge B