They say they open at 1030a & didn't show up until almost 11a -- they didn't do the contract like they should have gave me the key after being asked if I need to sign anything & told me no your good then I get a call at 530p telling me I had no contract & if I get stopped I could get into trouble -- Was not very happy but will give Hannah who called me that she did do excellent customer service & reassuring me I was alright & took care of me over the phone -- Also Mr. Sanchez he Field mgr. was very nice & helpful as well -- but as for that place that is renting U Hauls for you they need to either stop or get retrained in customer service.
Jacqueline A
100% Car Bazaar
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alamo, TX 78516
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How U-Haul Reviews WorkBe sure that the equipment is in good shape..
Gary LLady real nice
Mauricio RThey over charged me for miles that I didn't even use
PEDRO CThe address on the uhaul website is incorrect. It shows 601 US-81, alamo tx. Its Actually 601 US-83, Alamo tx. I was lost trying to find it
aaron g