The truck ran terribly. The rack and pinion is going out so it was difficult to drive. I paid for a 15 ft truck, couldn't get it where I wanted. Got charged for the 20' truck. Traffic called, offered extra miles to pick it up 24 miles from my home where I was moving from and and extra day. Come to find out, that want put in the system. I spoke to traffic again who she said they would also add a 3rd day for the inconvenience. Now I get an $80 bill for going over mileage with a $30 charge to pump 2 gallons of gas for ten seconds? Are you seriously kidding me? I am disgusted with the entire move this time. I've rented many trucks & hired help through you since May and this was an absolutely horrible experience! I don't expect a response since no one ever actually reads these anyway. Have a great day.
Billie E
Whalen Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auxvasse, MO 65231
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How U-Haul Reviews WorkWhalen Tire had the trailer we ordered when we needed it! They have awesome customer service! We will use them for all our future UHaul needs!
Tina JProfessional, English speaking business people.
Doug MI had a wonderful experience! Picking up and dropping off was quick and painless. I would 100% recommend this pick up spot
Brad MWhen i first recieved truck it supposed to be full with gas it wasnt and when i turned the truck in they said it shouldve been done with a debit not cash and my 100.00 deposit i didnt get only 41.00 i learned from others mistake......
Derek J