Could only check in with mobile option. After following what seemed like hundreds of prompts, taking 20 photos that the app said were not acceptable, I called the phone number. The person on the other end would not come out of the office building but begrudgingly helped me over the phone…30 minutes to get the truck. At return, problem was even worse…again, app not working properly and truck would lock, so I called the number again and finally got help over the phone. When I was leaving, I saw a young lady trying to pick up a truck and was going through the same exact thing. This system is broken
Alan P
Delux Limousine Transport SVC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blue Bell, PA 19422
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkALL GOOD 👍
Sharon PI was a little confused cause it was just a parking lot but I called the number and he was helpful. Thanks!
Lisa MJust make sure customers have the right dolly for service. The Gentleman was very nice and professional.
Nicole CHard to get good pictures that the system would accept at 4am in the dark but otherwise OK. Thank you
Matthew S