There was nothing wrong with the pick up or drop off locations. The problem lies with corporate. I ordered the trailer a month ahead of pick up. Checked my reservations several times and it was fine. The day before pick up I got an email stating my reservation was ready for pick up in Roane Oak, AL. My pick up location was in Ohio. I was able to get the trailer in Ohio but not at my original location. It took several calls, transfers and time to get it straightened out. The drop off location was also changed which took me out of my way to return. Not pleased with the hassle and trouble with this reservation.
Tracy C
Shade Tree Mechanic LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bonifay, FL 32425
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have used UHAUL for years. This truck had 32000 miles on it.The AC was freeze you cold , windshield wipers were great, brakes factory tight. Raidio was better than my truck. Excellent rental. Returing the truck was a snap. Newton Texas branch were GREAT as were the folks in Bonifay Fl where I picked up the truck. Keep up the good work folks
JAMES SExtremely rural area that doesn’t receive reception for cellular phones which was required for transactions to be completed
Oscar BThe team at Shade Tree Mechanic consistently demonstrates exceptional professionalism and meticulous attention to detail. Their assistance with the U-Haul drop-off process was invaluable. I am thoroughly impressed with their service.
Christopher SI was charged extra mileages even though I told them where I am going and I filled up the gas tank.
Ryant J