Equipment ran poorly
James L
Carolinas Family Home Team
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28273
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Thank you! Great staff customer service great th.u n
BRIAN HLies about the rental amount. You say $50 something and end up charging over $90. You take that out of a $160 hold I was told nothing about until I arrive to pick up truck. Then finish screwing me over by sending email saying it may be 2 weeks before releasing hold so I can get my refund of the difference. Guy working the location was actually great to me. It's the corporate stink I hate and their policies that does the bait and switch because they could give 2 shits about putting me in a bind because unlike them I am not rich.
Bryant HThe owner was incredibly helpful and kind. He let me sit inside while I waited for my Uber, took the time to have a conversation with me, and even offered me a bottle of water. His hospitality made me feel very welcome, and I truly appreciated his kindness. I would definitely recommend this place and look forward to coming back.
TIMARIAM TThe location was not open yet at the time of my reservation. Scheduled for 7am and no one showed up until 7:45. As a result I paid more money for the movers who showed up based off me picking the truck up at 7am as scheduled.
Mitchell D