The truck had not been inspected. The visor bracket was broken and hung down in front of the driver. The truck smelled dirty and dusty. The oil pressure gauge showed zero pressure and the information display said 0% oil life remaining along with tire pressure monitor system needed serviced. The drivers headlight pointed to the sky when we left our venue at midnight. Upon looking at it, the headlight bracket was broken and only setting in the grill. All that was holding it in was the wiring of the bulb. We had to zip tie the light in and stop 4 times on hour way home to re adjust and zip tie again. An hour drive turned into 2.5 hrs. We got home at 2:45am. I called and they had a manager call me, they gave me a $50 discount. That was not satisfactory, but all they would do. I will never rent from Uhaul again.
colby P
Paps Appliance and Auto Plaza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commerce, OK 74339
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How U-Haul Reviews WorkAll I can say is God bless the men that work here. I was in a pinch and they got me out of it. With kindness and compassion along with understanding. Thank you A.G.
angela gOther than not having thoe dolly I needed. They he was great.
Stormi MWhy was i charged extra after I returned vehicle. And had it for 1 day then rented again next day then kept for weekend but didn't give extra miles only kept original 20 miles
richard gClosed when I dropped off truck but have delt with them before and are friendly and helpful. The pick up location guy was very helpful also. I don’t like doing business on line. Make me nervous. 😁
evelyn f