I ended up with extra miles because the clerk didn’t add my drop off to a different location. I was also about ten minutes late due to that. I was given a $20 gift certificate. The app wasn’t working properly so I could extend the rental time either.
Chequila T
Ship Smart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmond, OK 73012
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkContinue to thrive as an Excellent, friendly, professional and committed Customer Service Representative. WE re very impressed with your service & Appreciate going extra step to call another location to ensure we have a dolly..thank you
CAROLYN MNo use of using the app. Got there and had to wait an hour because 1. The app never gave me a lock box code 2. The store owner was on lunch break. She never saw my appointment.
Ryan N