We had the truck for less than 18 hours, and we're charged full price, as well as the truck being damaged. We were also forced to add insurance to the rental, even though we have it included in our personal insurance. And the call representative was very unhelpful and dismissive.
LOWELL P
Zafiro Beauty And Barbershop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gadsden, AL 35901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe check out and check in process is not the best. I didn’t get all my photos uploaded and my phone went dead. I sat there and got charged my battery enough to finish but the app would not let me finish so I took all the photos in case something is said. Ihave my receipt so I guess I’m done.
tim d