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Robert A
AD Fortune Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
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Verified Customer Reviews
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How U-Haul Reviews WorkI love you guys Very friendly environment energy is always on point Haven’t let me down once This is my U-Haul family
Trey NHello, I am reaching out because I am very disappointed with the amount I was charged for my recent U-Haul service. Your advertising promotes pricing starting at $19.95, but the final amount I was charged was significantly higher than that. I understand that there may be additional fees, mileage, taxes, and other charges associated with a rental. However, the overall price I was charged was extremely expensive compared with the advertised $19.95 rate, and I feel the pricing was misleading. I have been a U-Haul customer for some time, which makes this experience even more disappointing. I have trusted your company for my moving and transportation needs, but this charge has left me questioning the value and transparency of your pricing. I would appreciate it if you could review my rental charges and provide a clear explanation of why the final cost was so much higher than the advertised price. I would also like to know whether any portion of the charges can be refunded or adjusted. I hope U-Haul will take my concern seriously and work with me to resolve this issue fairly. Thank you.
keandrea rWas an amazing experience! Humaira was an amazing help and very kind! Definitely recommend to anyone who needs to move!
Elijah FExcellent service! The staff was super nice and helpful. The truck was clean, well-maintained, and drove great. Will definitely use this location again.
Juanita M