My initial reservation was in another location, that would be more convenient to me. Then, U-Haul changed my reservation. About one hour before my pick-up time, I was informed that the location was closed and that I needed to install the app and do a self check-in. I wish I was informed before. In addition, gas level was very low. It would be good to have at least 1/4 of gas so we don't have to drive worried about gas level as soon as pickup. Not a good experience overall.
Bernardo S
Azone Logistics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77099
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkHaving an actual person on-site would be helpful...but I realize that for cost-cutting measures this might not be feasible. Ultimately, I would rent from U-Haul in the future. Thank you.
James EThe owner of this pickup location is top tier! Super helpful and understanding!
Allen S