I checked the oil two days into the trip and there was no oil in the truck engine . Set me back. I had to go to Walmart and buy 3 gallons of oil so I could continue my trip. The guy running the store in Jackson is very unprofessional. The windshield wipers were worn so visibility was bad when raining. Drop off location customer service was poor as well. When you spend 4200.00 to rent a truck you expect better service and the truck to be maintained especially when driving 2600 miles
DALE B
R&D Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jackson, WY 83001
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How U-Haul Reviews WorkVery helpful
Jason CNothing, all great
Mike WIt was an “mobile” drop off and pick up. Not real dirty but the driver floorboard needed cleaning and there were bugs on the windshield and front. We cleaned the windshield and it rained alot on our trip. Also the gas was not refilled when we got it but Stacy was very helpful and documented the shortfall and we refilled it to that point before returning.
RICHARD BBetter tires, trailer had some vibration
Jeffrey L