The truck had the airbag light on… did you want me to die in an accident? The radio barely worked. I had to go looking for an appliance dolly after calling twice to insure I would have one. It was not at the location I was guaranteed from the website. I was only offered a $.10 per mile compensation for the difficulty big whoop. I saved $1.50. I’ve always thought UHaul was a reputable company; however, this was not a good experience when Lowe’s messed up my order they gave me $350. I will strongly avoid U-Haul in the future.
Michael H
Big Bens Moving & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, NC 28546
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I am well pleased with Big Ben’s Storage and Moving U-Haul service. Gerson was quick, professional and accurate in every step of my rental truck. Thank you very much.
DAPHNE HThere were a pair of yellow gloves in the glove box, under that was a bottle of unidentified pills. I threw them away as to not get in trouble if stopped or checked at Gate to Camp Lejeune. Need to check vehicles more thoroughly.
Carl MPick up at 9am. Employee was 10 mins late bc she “didn’t know we had a pick up today”. The business opens at 9 regardless.
Lyla BVery helpful staff as well as courteous.
paul f