The only good part of dealing with this U-Haul location was Maurice. He helped us attach the trailer to our truck and removed it when we returned. I also got a call from someone at this location early in the morning on the day of return, asking me if I was going to return the trailer because they had already rented it out to someone. I was just about ready to bring it back when I received this call. What irritates me is that I had the trailer rented until 4 PM and had initially planned to bring it back then.
DAVID K
True Master Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kerrville, TX 78028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super friendly gentleman came out of the office to meet me as I got out of the truck. He took care of everything quickly and efficiently. Nice.
WILLIAM YThis location didn't have furniture dollys even though they were selectable on the app. The employees, however, we're knowledgeable and very helpful.
stephen rHad to arrange transportation an hour away to pick up a truck here because U-Haul could not have my truck at my reserved location. Location was great, situation was beyond frustrating.
KATHRYN Samazing customer service,
Sabrena K