Both pick up and drop off locations changed. No email or text was sent confirming change of drop off location. U-Haul representative never added the extra mileage promised due to change of pick up location. Worst experience I’ve had with U-Haul.
Brian G
One Ten Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in King George, VA 22485
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I did online checkin but had to re check in store. I was given a truck size that I did not request and told to return as I was leaving. Very frustrating as I spent about 45 minutes here and I was the only customer . Very convenient for me but would go to another location next time.
michael aQuick drop-off. Made it easy for me!
Dennis EClerk didn’t know anything about U-Haul. I did everything on my phone. Truck handled like a scow, I have driven many U-haul trucks and none have had such horrible play in the steering. And I ended up paying $300+ $70 in fuel. The price for what I got was absolutely absurd.
William MDidn't have our uhaul size even though we got a email that garenteed the rental and time. Got there never told us they didn't have it , charges us for a 20 when they gave us a 15 and were very rude and unhelpful.
Aaron B