The rental I had was an absolute disaster, the truck air conditioner went out mid driving, it cut in and out over and over again. Then to make matters worse the auto transporter lights cut out so I was towing the trailer thru the night in complete darkness. Then at the inner tire on the truck blew out. I truly don’t understand why that true and auto transporter was so poorly maintained. What if someone had drove into that trailer due to the faulty lights? That was a major safety hazard. Then at the drop off location I get charged for a refuel when I obtained the unit with the fuel that I returned it with. I never experienced any issues as such until now I always vouch for uhaul but now I think I will take my business elsewhere from now on. I am highly disappointed with the quality of the equipment and then getting charged for a refuel.
Davion D
Acorn Mini Storage 1037468
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34744
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Customer Reviews
- 4.5 Average Customer Rating
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Exelente servicio 🤝🙏🏻
carlos gThis location have very impressed service , Thank You Pedro you are the best. I recommend this location
Willie LThey change my equipment at last minute and forgot to put the new information on the system when I returned the trailer U-Haul called me to many times asking for the equipment and talked me that I was late on my return.
Yackselys ZWhen I picked up rental as I was pulling out of the lot my friend noticed the front left bumper was damaged and a flap was hanging loose. We told the employee and he put a few stickers on it so we would not have a problem on our one way return. If he had not noticed this, it would’ve been a problem on return then we could’ve been plain for the damage. We took pictures for proof. The damage was already there. Additionally, the flap was making noise most of the time I was driving on the highway. It was irritating.
Armand P