There was no Key Drop-off. I could not find it. I walked the property while staying on Hold with U-Haul. I rang the Customer Service Doorbell, but the location was closed.
Zachary D
Store Here Macon
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Macon, GA 31220
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkAt drop off there was no Uhaul signage, no drop box and no one was staffing it when the website says open. We finally found a secondary number after having to take pictures of the truck in the rain and they said to leave the key under the seat. What a joke of a company.
Steven NStill waiting on my down payment to be refunded back to me.
Edward MPerhaps have a drop box for the renter to drop of the keys to the rented U-Haul if the office is not going to be open at the time that the rental is due back. Very frustrating.
Michael M