Took 3 days to get into contact with anyone at this location. Individual was very rude and short during conversations. U-haul was not reserved at the right time and only had 1/4th tank of gas. U-haul also does not have hours or location pin correct. Very terrible all around and would never recommend.
dustin l
Arkansas Commons Malvern LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Malvern, AR 72104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The location showed to be open but when I arrived it was closed!! Online offers you one truck and when you get to the location its not available!! Customer service is horrible its a 2 hour wait and then they transfer you around in circles!! Its a complete disaster!!! Thankfully I found Kaitlyn who was the sweetest lady ever and she helped me through everything!! Very horrible never again will I rent a uhaul!!
Brittany QPersonnel were absent. No apparent way to contact them directly. Entire business looked as if it was set up to be meet-less, coming and going. Very impersonal. Drop box requested (in writing) a copy of the invoice. This was not previously mentioned and I had to call in my return to corporate because I had removed everything from the truck. Will not recommend this site.
DAVID CFriendly staff! Easy drop off.
Christina HJoel did an excellent job and very friendly.
Paul B