They did not have furniture pads that I ordered. Should advise they have none vs saying not guaranteed.
TIMOTHY H
Precision Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seville, OH 44273
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkThe vehicle was low in oil and the location refused to do anything, “we don’t have anything to do with the trucks” I was told. He was also very rude when asking questions about my contract. I asked if he had the contract and he refused to answer, only asking the same question about insurance multiple times. When I said “yes, just like the contract”, his reply was “was it that hard?”. He also didn’t have the furniture dolly I requested and once again stated “we don’t have anything to do with U-Haul”. He said it would come off my contract but no concession was made. I also needed to add a driver to the contract but he “couldn’t”. After calling the 800 number, I was told I had to take to a location to fix. I took it to 620 corporation in Medina and Brett was very helpful, even though I didn’t even rent the truck from him. I would recommend 620 a lot, and refuse a pickup at precision.
Thomas CSometimes your online site does not correctly.
DAVID SThe truck was not cleaned out when I picked it up and it did not turn well when I drove it
JOELINE SI received a receipt indicating I turned the unit in after 11 days although I turned it in on 11/26/25, pickup was 11/24/25. I was billed $15 plus tax for cleaning although I only hauled a small lawn mower tractor with no debris, trailer was clean.
DONALD B