The on line pick-up and drop off proceed didn’t work and the furniture pads included in my confirmation weren’t available.
TERRY B
Esso Whitby
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitby, ON L1N2N6
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Customer Reviews
- 3.0 Average Customer Rating
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It smelt like stale marijuana. We were charged a $25 cleaning fee for no reason which I’m disputing and the tank was completely empty. We left it with 1/8 of a tank. The attendant was very helpful.
Mathew FI called to extent the time of my rental. I was still charged twice even tho i called when i returned the van. I have been a loyal customer butvwill take my business elsewhere.
Nigel PSuper confused, not clear that I need to ask for the cashier to get the truck, no box to return the keys. I want to get the truck using just t app as I already did in another locations.
CARLOS DThere was broken glass in the u-haul that cut one of our hands and some other unsanitary garbage left behind. The staff at the location upon pick-up & drop-off was rude, unprofessional, and unhelpful.
Kaiden P