Super confused, not clear that I need to ask for the cashier to get the truck, no box to return the keys. I want to get the truck using just t app as I already did in another locations.
CARLOS D
Esso Whitby
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitby, ON L1N2N6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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There was broken glass in the u-haul that cut one of our hands and some other unsanitary garbage left behind. The staff at the location upon pick-up & drop-off was rude, unprofessional, and unhelpful.
Kaiden PThe guy who was assisting me was very slow and it took 30 mins to do all the signing and dl scanning. We finished at around 10 am and asked me to return the truck by 1:45 pm , i even told him i need more time to do the loading can i return it by 2:00 pm and he said no. I was trying to get a hold of uhaul contact centre for extension but to no avail. We returned the truck by 2:30 pm even though we were still in the middle of loading the stuff to the storage , my reservation indicated i need to return until 2:15 pm so we only have 15 mins delay but this guy was so sneaky he didnt even mention to me that i will be charged for the delay and when i asked him at the gas station is everything ok he said yup everything is fine . No need to sign anything. Then i just got an email after 3 hours and was charged another $57 for the late return by 15 mins. Im very disappointed . I talked to a customer service rep to dispute this charge.
Lolita TThere was tire maintenance sign on before I picked up. Need to be fixed.
HARDIK PThe guy who helped us with the pick up was very nice and helpful, the truck cargo was a bit dusty and we informed the guy about it after we drop off the truck as we didnt notice that before the pick up but when we were loading a mattress as we wanted to slide it in the cargo. Other that the that the truck was very good and clean at the seat sides.
Jihad A