It looks like a friendly place to do business
bonifacio l | First ImpressionsSelf Storage Units in Aubrey, TX, 76227
U-Haul Storage of Little Elm Aubrey
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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The staff was very helpful and friendly. They done everything possible to make my move in experience go smoothly as possible.I would definitely recommend this facility.
Willie T | First ImpressionsI had an outstanding experience at the U-Haul storage and truck rental facility, thanks in large part to the exceptional service provided by the managers, Damien and Autom Sanchez. From the moment I arrived, both were incredibly professional, friendly, and attentive to every detail of my rental and storage needs. Damien was knowledgeable and efficient, walking me through the entire process with ease. He answered all of my questions with patience and clarity, ensuring I felt confident and well-informed about my options. His approachable demeanor made the whole experience stress-free and smooth. Autom Sanchez went above and beyond in offering personalized assistance. She was not only courteous and welcoming but also genuinely cared about providing the best possible service. Her organizational skills and attention to detail were impressive, making sure every part of my rental and storage was handled flawlessly. Together, Damien and Autom make a fantastic team. Their dedication to excellent customer service and their warm, professional attitude turned what could have been a routine errand into a truly pleasant experience. I highly recommend this U-Haul location to anyone in need of moving or storage solutions—thanks to these two, you’ll be in great hands!
Alex D | Overall ExperienceVery nice and welcoming atmosphere I loved the professionalism and the no pressure of renting the unit out you could tell the sales people were happy to help you and you weren’t just an number to them
Carnell O | First ImpressionsThe owner is exceptional to work with. I highly recommend!
Merrill N | Overall ExperienceThe staff was super helpful and friendly made the process a lot easier!
linda l | First ImpressionsThe elevator which is the only one on the premises has a horrendous smell that was almost enough to reconsider. The actual facility inside was nice and clean. I would say more maintenance needs to be done on the exterior as it does look a little dilapidated
April H | Online Move InThis was the clearest storage I have ever had,very well maintained, and store hours convenient The staff very cooperative and good listeners always ready to work with you with respect despite who you are. I would recommend them to anyone again and again.Thank team for your patience and giving ear ready to listen.
Rachel M | Overall ExperienceGreat agents in the office; they were helpful and kind
linda w | Overall ExperienceWe had a great experience! Damian S. was there each time we visited and he was extremely helpful and always very pleasant to us. He made us feel welcome and we never had to wait for service. We will definitely be back should we need a storage unit or rental truck again. Thank you for the great experience!
Kevin T | Overall ExperienceI love that the staff answered all my concerns and helped me with financial solutions to coordinate the most efficient move I have ever exp The team answered all my concerns with genuine help solutions. A special "thank you" to Autumn for making my move out of my old unit and into my new unit affordable for my budget. I love this staff!! My best move.experience to date. This is my moving company!
linda w | First ImpressionsThis location extended EXCELLENT service. Such a great relief from UHAUL location in Plano (1100 Los Rios), where rats were everywhere destroyed our valuable furniture and had a crazy female manager & her boyfriend who blocked my car for complaining about the rats!!!
Dalal M | Overall ExperienceParking was a little tight but overall our experience wasalwsys positive
Bill T | Overall Experience