All the Staff was friendly and helpful except one who was quite unfriendly but I won’t judge all by one. The storage unit itself was neat clean cool and accommodating. The access road off Wrghtsboro Rd leading into the units Is a very dangerous turn our young male family member had to stand and direct traffic.
DIANNE T | Overall ExperienceSelf Storage Units in Augusta, GA, 30909
U-Haul Moving & Storage at 520
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- 4.5 Average Customer Rating
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The entrance and exit code would not work. After getting the manager on the line, she talked to me with an obvious attitude about getting another code. She finally had to give me her code to make the gate open. I was made to feel as if I were bothering her since the gate would not open. I decided not to keep that storage unit. There were problems from the beginning so I took my business elsewhere. First impressions are lasting ones. Her attitude decided it all for me.
OLIVIA P | Overall ExperienceBest experience
cameron b | First ImpressionsThe move in was quick
Valery H | First ImpressionsThis unit was super hard to find. I ended up on the freeway and having to loop around a couple of times before I found the entrance. You need an adequate sign. Better yet, the hurricane tore a hole in the fence, put in a drive way there so people can get to this location from the shopping center parking lot instead of from Wrightsboro Road. Also, the gate is broken. Every time I went there it was standing open, which did not make me feel safe. The gate should be fixed.
KATHY O | Overall ExperienceThe location was very hard to find and tge signs were inadequate.
KATHY O | First ImpressionsStaff was excellent. Move in was challenging as the access code box is on the passenger side of the vehicle making it hard to get in. Other challenge was with access code working. Took many attempts and visits back to office a quarter mile away.
Stephen S | Overall ExperienceVery thorough, conscientious and extremely helpful even with minor concerns. I felt my things were left in a secure establishment.
Douglas R | First ImpressionsGood
Shanequa F | First ImpressionsI did not receive my lock and key
MALIK F | Online Move InI canceled this the dude at thr counter said he canceled it yesterday
Kishona S | Online Move InMy experience was amazing. The only thing I had a slight issue with is whoever shares the lot with U-Haul. They constantly parked their vans in the way making it hard to maneuver
bradley b | Overall Experience