Staff was friendly and helpful plus the courtesy calls for when storage was due is absolutely helpful!!!!! Thanks Alot Mr. Curtis
marcus c | Overall ExperienceSelf Storage Units in Augusta, GA, 30909
U-Haul Moving & Storage at Wrightsboro
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Everything was fine.
melvin r | First ImpressionsVery polite and respectful
JACQUELINE B | First ImpressionsI was told to go to Gordon Highway because they had the space that I needed. I get there and they don’t have no storage at all the staff called customer service and the customer service representative made me a reservation at another location father than I was looking for. I rode around looking for the storage office for a hour. Called and called and got no where had to go to another location yet again and luckily I was able to get a unit there. Even though the space was too small.
TRACINA M | First ImpressionsVirginia was definitely top notch at her job despite having fallen out hurting her ankle. It was clear that she was in pain. However, she continued on with her job without a hitch. Very professional, positive and polite.
JEFFREY T | First ImpressionsThank you so much for everything!!!!!
Chrishanda W | Overall ExperienceI made reservations for a truck and self storage unit rental with the first month free. The unit issued to me was not in any condition safe nor secure. The door was jammed and severely damaged to where the was no good use for the unit. When I called to be issued a new unit I was charged when issued a replacement unit.
Breon M | Online Move InYour district mngr in Augusta sharon is awesome very professional
VINCENT W | First ImpressionsSharon and Virginia were wonderful highly recommended
tyler w | First ImpressionsMy unit was accessed from outside which made loading unloading the truck much easier.
Gordon B | Overall ExperienceVirginia was Great excellent customer service I would highly recommend again
tyler w | First ImpressionsI received average customer experience while returning the one way rental. Many things went poorly. However, the one that stood out. While at the customer counter, (Sharon) I believe was her name provided poor service. I was in the process of getting a free 1 month storage unit that Uhaul graciously provided. She began to ask for alternate contact names, number and additional address. I was puzzled by the requested information as this information was given at time of rental. During one point of this conversation: (Sharon), stated " There is a storage company next door, that may not require as much information that I am requesting. You can try them if you like " Needless to say, I didn't make a switch to another company due to time constraints. My suggestion to this location. Do Better!
randy j | First ImpressionsVirginia was very helpful and courteous. She quickly took care of our truck rental and storage concerns.
MICHAEL S | First Impressions