I'm very appreciative of how Becky manages Crossland! Though she may come across as a bit stringent at times, that's a good thing! She keeps a protective & watchful eye on the property and doesn't let just anybody in, thus, keeping all renters' possessions safe & sound. I was so appreciative of her letting me know when my sis left our rental improperly locked and, therefore, open to vandalism. Oy veh! Becky didn't wait. She called me and let me know that she would take off the entire locking mechanism and install another one with a properly oriented lock, as long as I would bring the keys to the previous one and, then, switch everything out appropriately. So, I don't care what anyone says. She gives STELLAR customer service!!! If she hadn't taken care of this, I would have had to drive 20 hours to take care of it. Thank you so much, Becky!!! U-Haul needs to give you and your associates a raise!
serena p | Overall ExperienceCrossland Storage
278 Jefferson Rd, Branson, MO 65616Customer Reviews
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How U-Haul Reviews WorkI'm very appreciative of how Becky manages Crossland! Though she may come across as a bit stringent at times, that's a good thing! She keeps a protective & watchful eye on the property and doesn't let just anybody in, thus, keeping all renters' possessions safe & sound. I was so appreciative of her letting me know when my sis left our rental improperly locked and, therefore, open to vandalism. Oy veh! Becky didn't wait. She called me and let me know that she would take off the entire locking mechanism and install another one with a properly oriented lock, as long as I would bring the keys to the previous one and, then, switch everything out appropriately. So, I don't care what anyone says. She gives STELLAR customer service!!! If she hadn't taken care of this, I would have had to drive 20 hours to take care of it. Thank you so much, Becky!!! U-Haul needs to give you and your associates a raise!
serena p | Overall ExperienceNo problems, staff was very nice, thanks for letting me store there
Will S | Overall ExperienceStaff was very friendly and answered any questions of concerns.
Odis s | Overall ExperienceGreat people, they take care of Business and very helpful in every way! Thank You
David A | Overall ExperienceI was in a bind due to closing issues with my home sale so I had a truck waiting to unload, but the closing issues of my house sold prevented me from access into the house purchased. I checked Yelp and saw great ratings for Crossland and I always trust Yelp. They were right again. Crossland got me into a storage unit immediately, saving me thousands in holding/storage fees from the moving company. And the staff at Crossland were so friendly, professional and courteous. I absolutely recommend them and will use them for any future storage needs.
David D | Overall ExperienceEverything was wonderful. It was also nice not to have to deal with a computer to rent storage. Human contact is the best way.
CATHY A | Overall ExperienceBecky the owner is a kind and beautiful person. It was a pleasure storing my husband’s things here.
paula/donald d | Overall ExperienceThe manager was very helpful and very understanding of my situation.
connie g | Overall ExperienceI used Crossland Storage for 3 1/2 years. The property was clean, secure, and I couldn't be happier with the friendly staff!
Chester H | Overall ExperienceBecky is great!
bob j | Overall ExperiencePerfect place for us to store the rv.
Michele F | Overall ExperienceGreat place. Super friendly and helpful
CALEB S | Overall Experience