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Lynn R | Online Move InSelf Storage Units in Calumet, MI, 49913
U-Haul Moving & Storage of Keweenaw National Park
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkYes, everyone was very helpful.
Nancy R | Overall ExperienceReally pleased with checking in and out, was very easy. Michael checked me in, I checked out on the app and called to make sure I did it right & Nathan was super helpful!
michelle t | Overall ExperienceJolena was very helpful & took care of my needs promptly. She is a great asset to your company! I would definitely encourage my friends & family to rent from your company. Thank you for the wonderful service! 🤗
Bonnie H | Overall ExperienceThe unit did what we rented for. Thank you, will repeat when needed.
Dennis K | Overall ExperienceMike was very helpful and I’d recommend Uhaul storage to anyone!
michelle t | First ImpressionsVery kind, pleasant over these past few years! Helpful and patient! Thank you!!!
Cassie H | Overall ExperienceExcellent no problems with anything. Will rent again next winter
Mark M | Overall ExperienceVery helpful checking in. Just what I need.
Peter C | First ImpressionsThe floor was extremely slippery. I had almost fallen several times. It would be nice if the floor had some grit/sand mixture to prevent it from being so slippery.
Eric B | Overall ExperienceNo complaints.
Alec R | Overall ExperienceI lost my step dad and my mother 3 months apart. I helped my mother after her husband passed and got a storage unit for her since she no longer qualified for a 2 bedroom apartment the state was moving her. So that why we needed the unit. My mother was in her new apartment for one week when she had her first stroke. She had a very extensive hospital stay in Marquette for 3 months before the Dr told me she could no longer live alone and I should consider placing her in long term care. My mother was paying me the money for the unit from her account and when she passed the account got locked and I couldn't afford to pay as I am a single father of 4 and have 2 funerals this year to pay for. I emailed the staff and asked if there was an extension and explained to them what had happened. The return email I received was to the effect of you are a grown up and put the unit in your name correct? That makes you responsible and you will be charged extra if you are late I replied back that my funds were tied up and I was waiting on the houghton county court to release my mother funds and I would pay them in full. I was the told that if I didn't pay they would auction the unit. At that point I gave up... so sorry no your staff is terrible and I hope they suffer like I did and have to lose all their families possessions because fund are tied up in court while they mourn the lose of half their family.
Joel N | Overall ExperienceVery good professional experience. Only thing is I couldn't find my storage unit. You should have told me the unit was inside the building and you have to say it's inside the first door in building E.
Susan M | Online Move InI was billed and charged a late fee “delinquent” . I had already cancelled and left a clean empty unit. I called again and cancelled again so I will see if it is updated .
James V | Overall ExperienceThe lock and slider thing was really stuck, took quite awhile to get it open. I would suggest maybe once a year to grease the locks and make sure they open. I'm not sure it was ever opened to check on it, which I don't know if that is the policy or not. It was dirty and wet on the floor by the door. We had boxes on pallets but one had fallen off and that box was wet and moldy.
Nathan S | Overall Experience