Harley, the younger assistant manager, there was friendly, kind and always overly helpful. I really appreciate it talking with him and the rest of his team were amazing.
DONALD N | Overall ExperienceSelf Storage Units in Carson City, NV, 89701
U-Haul Moving & Storage of Carson City
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- 4.0 Average Customer Rating
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Harley was great, handling my initial move in over a year ago and upgrading to a larger until in April. Great work!
KEITH N | Overall ExperienceMy automatic payment was taken out on the 14th of every month. Now I was of the understanding that I would receive any dates of funds refunded even I didn't empty my unit on the 14th. As I emptied my storage unit on the previous date 07 01 2025 I believed I should receive a refund 0f 13 days. I was previously told by one of your employees when I first moved in on a week ago I would be refunded any days I was not storing anything there. Yesterday your employee who checked me out of the unit ,was rude and would not pro_rate me (refund) the 13 days. Please look into it and feel free to call me at 5105123359. Respectfully yours RaulFlores
RAUL F | Overall ExperienceLove this location.
REBA S | First ImpressionsExceptional Service from a Standout Employee – Tyler As a Fractional CEO who works with executives and scaling companies, I’ve learned that talent is everything—and truly great employees are rare. I’ve now been to this U-Haul facility multiple times, and every time I’ve had the pleasure of dealing with Tyler. His professionalism, calm demeanor, and ability to truly listen and help customers is far above standard. He carries himself like someone who takes pride in what he does, and it shows. In a time when service is often rushed or indifferent, Tyler stands out as someone who cares, represents the U-Haul brand with class, and delivers an experience that makes people want to return. That’s rare. And that’s valuable. Whoever’s reading this—I hope you recognize what you have in Tyler. He deserves acknowledgment, advancement, and every opportunity U-Haul has to offer.
Gene V | First ImpressionsI'm disabled, staff very helpful, professional. Premises very, clean, secure.
SHELLY L | Overall ExperienceWe had mice in our outdoor unit in spite of traps. The door seals aren’t the best. The cement is crumbling on the outdoor units at the seals. Otherwise we were fine for the year we were using the unit.
jarlath h | Overall ExperienceThe UHAUL employee, Tyler, was amazing! Assisted us incredibly! We got all information and direction given to us easily and clearly. Service is the key point to any review I give and the service given to us was remarkable!
Todd R | First ImpressionsSupreme çustomer service. Derrick was excellent.
Barbara H | First ImpressionsGood experience. Helpful staff
Lara C | Overall ExperienceVery easy to rent and close out.
Elizabeth M | Overall ExperienceA pesar de que no hablo inglés Hicieron lo posible para entenderme y ayudarme a encontrar lo que necesitaba Gracias por el mes gratis de storage Primera con el servicio y quedé satisfecho
LUIS R | Overall ExperienceYeah everybody was friendly nice and it was clean besides you have a problem with mice I didn't appreciate the mice droppings everywhere all over my stuff but beyond that yes it was great experience
Mitzy M | Overall ExperienceGracias por su ayuda
LUIS R | First ImpressionsBest U-Haul facility I’ve experienced. Moved 15 times in the past 13 years and use U-Haul a lot. Very friendly staff!
robert g | Overall Experience