Management did not return calls nor answer consistently during office hours. A lock was placed on my unit for not payment incorrectly and then they tried to cover it up as if it wasn’t an error on managements side . They tried to edit payment dates to make it appear as it was not their error in placing the lock . They tried to charge me after I moved out when I was not to be charged due to the error in placing a lock incorrectly on my unit causing me not to be able to empty my unit before the next billing cycle . Staff is unprofessional and unhelpful as well as poor communication with customers
Lindsay D. | Overall ExperienceCustomer Reviews
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Management did not return calls nor answer consistently during office hours. A lock was placed on my unit for not payment incorrectly and then they tried to cover it up as if it wasn’t an error on managements side . They tried to edit payment dates to make it appear as it was not their error in placing the lock . They tried to charge me after I moved out when I was not to be charged due to the error in placing a lock incorrectly on my unit causing me not to be able to empty my unit before the next billing cycle . Staff is unprofessional and unhelpful as well as poor communication with customers
Lindsay D. | Overall ExperienceOne of the best experiences I have ever had with a storage facility. The property was very clean, well lit, and felt super secure. Payments were very easy with auto-draft and move out was very simple. Highly Recommend
Logan S. | Overall ExperienceEasy access site with space to move around.
Rod L. | Overall ExperienceProcess was smooth and seemless
Shawn A. | Overall ExperienceStaff are helpful and friendly. Storage units and property grounds are very clean and safe. Highly recommend Top Shelf Storage.
Dolores Y. | Overall ExperienceVery clean and well maintained.
David H. | Overall ExperienceCrystal was always pleasant to deal with.
Maria C. | Overall ExperienceReasonably priced, clean, and secure.
Robert D. | Overall Experience