I was hoping to get a feedback survey because I wanted to tell someone that the employee Terrance is a great asset to the business. ⭐️ ⭐️⭐️ ⭐️ ⭐️. Five stars to him for being friendly, efficient, thorough, and all the other great customer service skills.
SHEILA M | First ImpressionsSelf Storage Units in Edmond, OK, 73034
U-Haul Moving & Storage Of Edmond
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Kind and helpful employees. Lovely clean facility. Easy to get to and great access to loading areas.
nancy v | Overall ExperienceDuring my recent visit, the location manager, Nathan French, referred to me as “belligerent” in front of a sales representative named John. I attempted to address this unprofessional behavior by calmly asking him to spell the word. Rather than responding appropriately, Mr. French told me to “Google it.” For the sake of accurate documentation, I then asked Siri and also requested that John spell it. This interaction was deeply disappointing and by far the most unprofessional treatment I’ve encountered at this location. Additionally, I was previously charged for services that were never rendered, further compounding my frustration and dissatisfaction.
Ashley L | Overall ExperienceNo complaints here. Everything was as convenient as you'd expect.
Ryan S | Overall ExperienceStaff was very helpful.
Paul W | First ImpressionsThank you!
CHENISE R | First ImpressionsGreat service
Michael O | First ImpressionsEveryone has been awesome. Always willing to answer any questions big or small. Unit was very clean and we never worried about our stuff being safe. Security is great. They were helpful if we needed any help with the app or anything. They even helped arrange us to get help moving out. A+ 5* service all around
Jean L | Overall Experiencethe lady who helped me on the morning of 3/30/25 was extremely efficient, helpful, and friendly
Tom M | Overall ExperienceThere was a leak above my storage and some of my stuff got wet.
Erica F | Overall ExperienceGeneral manager was very accommodating and went the extra mile to ensure my experience was positive and pleasurable! Extremely clean and inviting location! Highly recommend!
James G | Overall ExperienceDylan was so kind! Great service.
AUDREY W | First ImpressionsThe staff was very helpful. Very professional.
Joshua P | Overall ExperienceElizabeth Cole was excellent she even walked with me to go check out my unit and show me where it was at very friendly
JORDAN C | First ImpressionsStaff is very helpful and friendly. Could not ask for better people to service my needs.
OSCAR M | First ImpressionsI wouldn’t store my lawnmower in that unit, let alone anything I value. The building in the parking lot is in such a terrible state, the parking lot has random vehicles in state of repair, the parking lot has pot holes and accessing the code panel is not convenient - nightmare. Very dodgy indeed and we did not live in. Unit had a terrible smell and ceiling damage and rodent droppings. The location did not feel safe for us to be there after sunset.
Mary V | Overall ExperienceAmazing group of people!
lisa v | First ImpressionsYour manager on duty Friday at 5:00 was wonderful.
JOHN M | First ImpressionsKnowledgeable, friendly and helpful
CYNTHIA S | Overall Experience