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JAMES H | Overall ExperienceSelf Storage Units in Eustis, FL, 32726
U-Haul Moving & Storage of Eustis
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Staff was very helpful and able to assist convient location
Jessica D | Overall ExperienceIt's always a pleasure working with them at this location. It was a great experience
TEESA C | Overall ExperienceStaff is very unknowlable and un welcoming with customer service. Not friendly or helpful at all. And rates are too expensive along with the rules. I should be able to access my unit with no issues. I pay money every month so I shouldn’t have to ask permission to get to my belongings.
MELISSA C | Overall ExperienceI had my storage unit for a few years at this facility and my rent continuously went up and it got infested with rats at one point at which they put traps in, but my belongings got destroyed. My lock that came with the unit rusted and when I went to replace it, it was inspected to make sure it wasn’t cut and then told I needed to buy a new lock for it. Then when my new lock seized up I was told they couldn’t help but had a number for a locksmith. I will not rent a storage unit through uhaul again.
Rebecca S | Overall ExperienceNot happy!they stole our storage unit after lying and saying that we had until the 22nd to empty our storage unit there and yet they sold it behind my back on the 14th!and won't even tell me the person's name of who bought it so I could buy it back from that person
CHARLIE D | Overall ExperienceJames and his employee were kind, courteous and worked with us on every detail of our truck and storage unit needs. 10/10. I would recommend these folks to anyone needing help with moving and storage.
THOMAS E | Overall ExperienceThey understand and it helps out a lot.
KAREN G | First ImpressionsEverybody at the facility were helpful and friendly, and answered all questions we had. Any question I asked was answered the same by everybody, unlike other facilities ( not uhaul) where I would get different or conflicting answers from different people. U hail made everything easy for what we had to do and I really appreciate it!
Catherine L | Overall ExperienceMy unit leaked and ruined a few items.
John B | Overall ExperienceTreated me very respectful and was professional thank you
BRENDA C | Overall ExperienceThe manager is really nice.
Christopher R | Overall ExperienceVery nice and helpful, well knowledge in services and equipment, which I used both.
Robert G | Overall ExperienceThe U-Haul was nice the employee was very friendly and kind I liked everything but the mices got into my boxes and kind of did a little damage but other than that it was okay
Mowana R | Overall ExperienceThe unit had a leak in the roof.
David S | Overall ExperienceI got to the storage facility late last night , b 4 10pm . I had to pack my unit it took over an hour. I got picked up and used my u-haul card when I left. Hope it was left neet and secured.
Patricia B | First ImpressionsMrs. Wells is your greatest asset! I am in a wheelchair and do not have my own transportation, or do I have a phone by which I can easily be reached. She handled everything and has started filling thunit with thigs I want o keep and am not alloed to keep here.
SHEILA K | First ImpressionsIt was good.
james j | Overall Experience