Understand mice are hard to completely prevent in storage units and that people put food in them even though it says not to. But mouse poop is disgusting. They need to figure something else out. Better anti mice flooring/lower walls (which I know would require redoing the building), closing any gaps along the bottom 2? feet of walls, and fixing the locks on the doors so they actually full touch the floor. Or offer something to elevate items off the floor. Mouse traps, not just the poison boxes (but also letting people know there are poison boxes in the units). Assuming you charge a fine if food is found in units. Or offer gloves and disinfectant to help clean off your containers when moving out. Otherwise great promotion: free unit with truck rental. Very happy with that. So I guess I can't complain too much for a free unit. Mostly very secure, not sure how to fix tailgating through the doors when different parties are unloading. Love the unloading bays, out of the outside elements. Only other complaint is the lack of parking lot clearance during snow. Was difficult to get a 26 foot truck around the parking lot/backing it into the loading bay
Marissa P | Overall ExperienceSelf Storage Units in Florissant, MO, 63033
U-Haul Moving & Storage at West Florissant
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
What to thank Ms Aja very knowledgeable and good customer service.
deneen h | Overall ExperienceThe space could be larger for the price
samantha h | First ImpressionsGood job
David B | Overall ExperienceThis location’s employees has always been professional and extremely helpful. We appreciate the constant communication and professionalism we continue to receive. Thank you for your patience’s and overall excellent service. Besides my unit being vandalized and robbed, I have no complaints and would recommend this location to others with a warning label. 🤷🏽♀️
brenda P | Overall ExperienceThe clerk took care of business very helpful
cecelia w | First ImpressionsI’M SO PLEASED WITH THE STAFF❤️❤️❤️❤️❤️ Every time I go there It’s a VERY PLEASANT EXPERIENCE I’M SO GLAD I CHOSEN TO COME HERE🥰🥰🥰🥰🥰
Gee k | Overall ExperienceI had no problems and everything was clean and the people were friendly
ALisa J | Overall ExperienceI don't Think you all Should charge people for a Full Month of Storage if it is returned within a 5 day period or less So No I would Not Recommend your Facility
Kelly S | Overall ExperienceThe unit had mice an the office staff was aware an did nothing to help. I moved from one unit to the next just for the mice to be just as worse as the first unit. All because you don’t pay for coverage who’s thinking about coverage cause of a mice infestation. This was my first experience with a storage unit and it will be my last I wouldn’t recommend anyone to get a unit from that location
London T | Overall ExperienceThis facility has mice running around in the storage units and I think that is disgusting
Aaliyah G | Overall ExperienceVery good place to do business with.
Raynetta D | Overall ExperienceSome of your Employees need to learn to Respect your Customers
Kelly S | First Impressions